Purpose:

Pampered Chef is looking for a Product Manager (PM) for Table who will be the lynchpin of key strategic company initiatives that will influence the future direction of the entire company as it transforms into an integrated digital company. 

The primary responsibility will be to continue to develop the industry-first platform specifically for the direct sales party plan environment, called ‘Table’. ‘Table’ is an online community platform that enables customers and our independent contractor base to connect, share ideas, shop, and have fun. You will be on the forefront of monetizing a unique ‘social commerce’ platform.

The PM’s role will be to incubate and scale ideas for this platform. The PM will advocate for the largest opportunities and serve as the voice of our business, consultants, and guests while defining and prioritizing the ‘Table’ product backlog.  He or she will work across departments and with an external technology organization to identify integration points for this new offering.  

The PM will anticipate issues, provide escalation, and build consensus by understanding stakeholder requirements and constraints.

Responsibilities:

• Leads product discovery, to help identify and describe requirements, and to ensure that the product backlog is prioritized.
• Gather and develop business requirements into epic and stories to help identify and describe platform feature and integration requirements that will enhance the overall platform experience. Provides task direction to external team and collaborate with internal sprint teams where there is a need for integration.
• Leverage a variety of data points to guide decisions, including Web Analytics, session recordings, long-term technical roadmaps, feedback from early adopters, and guidance from internal stakeholders
• Identifies risks, and implements mitigation and contingency plans, passionate about early mitigation or elimination of risks.
• Supervises responsibilities for task completion assigned to external product team and reassigns responsibilities and resources as necessary.
• Pro-actively engages stakeholders in design, priority setting, and implementation of the project.
• Builds coalitions among the various stakeholders and negotiates authority to move the project forward.
• Communicate vision, scope, integration approach, and desired outcomes to cross-functional teams
• Serve as a product evangelist and subject matter expert to the broader organization
• Partners with UX (Research and Designers) through rapid prototyping to test and validate concepts and product features

Measures of Success:

• Table’ adoption amongst consultants
• ‘Table’ revenue
• Consumer satisfaction (NPS) of ‘Table’

Competencies for Success:

• Strategic Mindset
• Builds Networks
• Communicates Effectively
• Cultivates Innovation

Education and Experience: 

• Bachelor’s degree in Information Technology, Computer Science or related discipline.
• 6 + years of strong demonstrable history of working closely with business operations to identify business opportunities and requirements and deliver measurable products and features that meet those needs in a role as a Product Owner and Project Manager in a software development /e-commerce environment.
• Strong technical aptitude and ability to quickly get up to speed with Pampered Chef’s systems and data structure as well as the Table application. Strong analytical skills with a history of using data to problem-solve. Proficiency in analytical tools (Excel, Power BI, Tableau, Google Analytics etc.) required
• Experience with start-ups and/or agile methodology for development a plus

About Pampered Chef:
Established in 1980 by Doris Christopher, Pampered Chef is a global marketing enterprise and a proud Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality and unique kitchen product line that includes time-saving kitchen tools, cookware, cutlery, stoneware, and pantry products serving millions of customers around the world. We support a large network of independent consultants with their direct sales efforts in addition to our corporate ecommerce business.

We celebrate the power that mealtimes have to become something more: a way to transform relationships, share stories, create traditions, and build happier and richer lives. But, with today’s expectations, we know finding the mealtime win can be difficult. We’re here to help bridge that gap between the ideal mealtime and the realities of today. We do this through our distinctive, high-quality kitchen tools, parties that show you how to make delicious, timesaving recipes, and the opportunity to join our supportive international community of more than 50,000 consultants.

Pampered Chef is committed to providing a workplace where coworkers can do their best work, whether at home or in our Addison office location. This role will have the opportunity to work collaboratively, both in our Addison office and virtually, with leaders, and cross-functional partners to measure, test, learn, and improve our customers’ mealtime journey.