Product Manager

| Chicago
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About the Job

Milyli is looking for a mid-level product manager to help build our new automated redaction service offering, Blackout, and assist in the evolution of our product management team. You will be working with the head of product management and all the departments to bring the leading litigation redaction software to a bigger market through greenfield development efforts. We are looking for someone to create and own new processes that will guarantee we deliver value for our customers and develop a successful business.

Your Responsibilities

The Blackout team focuses on solving all manner of technology and workflow problems that make it easier for legal professionals to protect confidential information. You will share the responsibility for verifying that Milyli is providing the most customer value possible with the resources at our disposal. You will "Make It Like You Like It" by helping build the processes needed to design, plan, develop, and communicate the most valuable and creative solutions.


Your Qualifications

  • 5+ years of product management experience.
  • Background in the software and/or legal industries.
  • Experience with product management software (we use and processes.
  • Excited about building customer relationships.
  • Ability to collaborate with the different teams involved in building software products.


Specific responsibilities include:

  • Perform market research, customer engagement, requirements gathering, and feedback gathering to identify customer pains.
  • Partner with internal engineering, user experience, customer advocacy, and sales roles to develop and validate designs.
  • Validate releases encompass the vision for the product.
  • Work with product marketing to define go-to-market strategies and execution.
  • Work to identify process gaps and build product management to provide improved customer value and remove internal roadblocks.
  • Communicate pains, solutions, and value to all stakeholders, internal and external.

You will champion Blackout through the following problem space.

  • Blackout is utilized primarily during the Review phase of the Electronic Discovery Reference Model and affects the production of documents.  
  • Blackout provides tools for placing redactions both automatically and manually on several of the most common formats of Electronically Stored Information: images, PDFs, emails, Office documents, etc.
  • Blackout automation and manual workflows facilitate placing millions of redactions on tens of thousands of documents per case.
  • Multiple user roles interact with Blackout in different ways, including setting up automated projects, placing manual redactions, reviewing placed redactions for quality control, producing files, and managing hardware resources.
  • Blackout is used for litigation, investigations, Freedom of Information Access requests, General Data Privacy Regulation requests, and several other types of digital subject access requests.

Things to Remember: 

  • This is a full-time position.
  • You must be able to legally work in the U.S.
  • While we consider candidates from around the world, we cannot provide relocation assistance.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Milyli is located in Chicago's Fulton Market Innovation District. We're easily accessible from the CTA and Metra with on-site parking available.

An Insider's view of Milyli

What are some social events your company does?

Our operations team does a great job planning our events. Since I joined the team last year, we've gone to events at the Lincoln Park Zoo, the Shedd, and several breweries. We've done whirlyball, game nights, trivia nights, Bingo... They offer a lot of variety and ask us for ideas in order to ensure everyone is engaged and having fun.

Barrett Newell

Senior Marketing Manager

How do you collaborate with other teams in the company?

We collaborate a lot at Milyli because everyone has a stake in ‘Making It Like You Like It.’ In my role, I like to get ideas and input from all levels and departments – whether it's our review process or rewards program. We all want people to feel invested and bought-in on our projects, so collaboration is critical.

Kristy Sullivan

Human Resources Manager

What makes someone successful on your team?

Communication is the key to success on the Milyli product team. Providing an environment where we can freely share our ideas, ask one another for guidance and communicate our challenges, helps keep our team focused and moving forward. Success is being able to reflect and ultimately learn from our previous experiences.

Andrew Boudreau

Software Architect

What unique initiatives do you have that encourage innovation?

Our products are closely tied to the evolving and expanding legal industry. As a result, changes in global laws and regulations demand new solutions, innovative approaches, and new ways of looking at industry problems. By bringing interesting and unique challenges to the team, they are empowered to design creative approaches.

Tim Randall

Director of Product Development

How does the company support your career growth?

Though I started in an Operations role here, after I completed my Masters in Computer Science, Milyli helped facilitate my career path into test automation. Our managers nurture each team member's potential, provide support and encouragement to help us succeed, and look for ways to challenge us so that we may grow professionally.

Lissa Errea

Senior Automation Engineer

What are Milyli Perks + Benefits

Milyli Benefits Overview

Milyli knows the importance of investing in our employees. This means providing benefits and perks that encourages all team members to do their best work. From an in-house cook making daily lunches to a robust healthcare plan, Milyli is progressive in taking care of all employees!

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Milyli's team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Milyli sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Milyli offers pre-tax commuter benefits for all employees.
Company Outings
Milyli hosts company outings Monthly.
Free Daily Meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Our game room includes Pool Table, Video Games.
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Promote from within
Paid industry certifications

Additional Perks + Benefits

Free lunch (made fresh by our cook) and snacks every day • Flexible work schedules • Competitive salary • 15 paid days off (and 10+ paid holidays) • Referral bonuses

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