Product Manager, Base

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RedShelf is an award-winning EdTech company focused on helping publishers, schools, and businesses transition effortlessly to more affordable and efficient digital textbooks and learning content. In addition to digitizing and distributing content from thousands of publishers and content providers, we offer an end-to-end software platform (our "Content Delivery System") that streamlines every step in the course material acquisition and distribution process.
We’ve become one of the nation’s fastest-growing companies because we’re a true “one-stop-shop," offering the most modern technology and unparalleled support to help our partners adapt and thrive in the digital age. 

Job Summary:

Are you someone that has a relentless focus on creating solutions that solve real-world challenges and providing business value? Do you want to be a part of a team that has a keen focus on delivering performance capabilities through the elegant products it creates? Are you looking to hone your skill set of embracing a customer-centric mindset, and delivering solutions in a pragmatic delivery approach? If yes to the above, you are a perfect candidate for the product group that drives the strategic roadmap and initiatives of the industry-leading toolset RedShelf has created.



The Product Manager, Base will be paired with a Product Director and will be mentored in key product management competencies. The Product Manager will support their Product Director in taking ownership of a variety of tasks related to product strategy, product design, quality assurance, troubleshooting, training, and internal/external communications. In this role, the Product Manager will gain expertise in one or more of Red Shelf’s industry-leading products and build a skillset of lean product management principles.

Duties & Responsibilities:

  • Aid and own various aspects of the product development lifecycle, including but not limited to, gathering and distilling product feature needs/requirements from customers and key stakeholders into executable tasks, aiding with quality assurance, and formulating detailed go-to-market plans.
  • Have an intimate knowledge of the RedShelf products supported and the customers the product-market-fit is focused on.
  • Aiding in quantifying the business value (whether customer value, operational value, or strategic value) related to RedShelf’s key business initiatives, and ultimately, the work the technology team will execute on.
  • Break down agile epics into user stories, help to prioritize them based on business value, and work closely with UX and development teams to make these stories come to life.
  • Assist with shaping the customer experience (CX) of new features and functionality of RedShelf’s strategic products and services.

Requirements:

  • 5+ years of Product Management or Business Analyst experience
  • 3+ years of working with consumer-oriented products / services
  • Ideal candidates will have experience working within the Higher Ed space with comprehension of LMS, integration methods, and workflows
  • Strong verbal and written communication skills
  • Competency in diagramming user and logic flows using Lucid Chart or Visio
  • Proven track record of coordinating and using analytical skills to drive data driven decision making
  • Bachelor’s Degree in technical related field or equivalent experience
  • Comfort or experience in a fast-paced, growing environment

Other Desirable Skills/Experience:

  • Knowledge and appreciation of the advances in higher educational software, course materials, and digital publishing
  • Background and/or experience in educational technology and/or publishing
  • Curiosity and the desire to become a subject matter expert in the assigned product area. 

Why RedShelf?

RedShelf prides itself on maintaining an informal but fast-moving, hard-working, entrepreneurial culture. Our team members are smart, innovative, and passionate about improving education through digital technology.

We offer the best of both worlds: the energy and opportunity of a rapidly-growing organization, coupled with the stability of an extensive client base, strong financial backing, and proven track record of success. In addition to a forward-thinking environment with ample opportunity for professional and personal growth, our team members enjoy competitive compensation and benefit packages.

RedShelf is an Equal Opportunity Employer. Women, people of color, individuals with a disability, veterans, and others who would enrich the diversity of RedShelf are encouraged to apply.


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Location

You'll find the RedShelf nestled in the heart of Chicago's River North neighborhood. Our office is conveniently located just minutes from Magnificent Mile and the Loop and features one of the best rooftops in the neighborhood.

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