About Tock

Tock is changing the way restaurants, wineries, and event organizers think about and run their business. This includes a robust reservation, guest, and table management system for businesses of all sizes across the globe.

Tock was founded with the idea there was a better way for guests to book reservations. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star, and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Nick started work on a crude reservation system. The homemade platform was a success. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine around the world.

Tock’s explosive growth (as of December 2018):

• Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
• Announced an exclusive partnership and integration with WineDirect
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 21 countries operating in 100+ cities
• Has now processed over $420 million in prepaid reservations

About the position

As a product manager on the team, you’ll be eager and excited to wear many hats and can demonstrate that you’ve held increasing levels of project management responsibilities. You’ll be comfortable rolling up your sleeves to support our team by staying involved in the details while maintaining a high-level perspective of the project at hand.

• Work alongside our Director of Engineering and Director of Design to execute on our roadmap
• Run weekly planning meetings and implement and improve processes in a fast-paced environment
• Work with engineers and designers to foster a collaborative environment, set clear project expectations, and push for fast, iterative product launches
• Communicate and drive timelines from project kickoff, through strategic development, creative development, and production to completion
• Coordinate with cross-functional teams to share project details and drive teams to commitments
• Explore our metrics to uncover insights and propose data-driven solutions
• Run experiments to test feature usability, performance, and adoption

Qualifications

• Minimum 5 years of product management experience
• You have outstanding organizational and presentation skills
• You are skilled at driving cross-functional partnerships with internal teams and building relationships with external partners
• You have a solid track record of leading multiple complex, cross-functional projects
• You demonstrate a sense of urgency and ownership to drive issues to completion
• You have experience working with engineers and understand technical issues

What we offer

• Competitive salary
• Full benefits (medical, dental, vision), 401k
• Pre-tax transit benefit
• Paid time off
• Paid parental leave
• Free daily lunch
• Nitro coffee on tap
• BYOD (bring your own dog) to work