ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 95,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com.
As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 95,000 today to millions.
As we grow as an organization our needs are constantly evolving. With this growth, we are currently seeking stellar Product Managers to join our expanding team. As our ideal candidate, you are customer obsessed. You will ensure we are listening to our customers so that we may produce the best product possible based on market demands. Building products that provide customer value is what drives you.
You will be able to build trust among the team, create and drive focus, quality, balance and foster a collaborative environment. You as a Product Manager will also be responsible for facilitating communication across the organization and to our customers regarding your product. This is an exciting role as your contributions will have a direct impact on the growth of the department and the company.
You can bring your passion for great products to the table every day.
Does this sound like you? Then we would like to hear from you!
What Your Day Could Consist of:
- Working closely with the Principal Product Manager, Engineering, and Design to help build a roadmap for your team that is consistent with ActiveCampaign's strategic vision
- Translating that strategic vision into story cards
- Facilitating sprint planning or backlog grooming sessions with Engineers and Designers
- Meet with users to obtain a deep understanding of their needs and identifying product opportunities to improve their experience
- Facilitating communication across internal and external stakeholders
- Testing new features and getting them ready for release
- Coordinating the release rollout with our internal teams and collaborating with the Marketing team on go-to-market activities
What You Need:
- 3+ years experience as a product manager in the B2B software development space with a proven track record of delivering success products
- Ability to prioritize work based on business and customer impact
- Be effective at communicating the “why” to various audiences and achieve buy-in
- Experience with agile software development methodologies with weekly release cycles
- Excellent written and verbal communication skills
- Ability to effectively coordinate across internal teams such as sales, success, marketing, development, and design
- Ability to break down large projects into iterative releases and distill high-level requirements into actionable cards for design and development
- Strong analytical skills
- Experience working with Martech products is a plus
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We'll share all the details later on but in summary: comprehensive health and wellness benefits including no premiums for employees on our HSA plan, open time off plan, generous 401(k) matching with no vesting, lunch and endless snacks/ beverages, reimbursed commuting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag.