SMS Assist
Chicago, IL

Product Manager at SMS Assist

| Chicago
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  • Manage research and development activities relating to the design and development of software products and qualification or re-qualification of new and existing products.
  • Represent the end user of a software product during product planning, development, and release, as a part of the Agile development process.
  • Work with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization.
  • Own the entire life cycle for product development including: design/ideation, product backlog creation/prioritization/grooming, management of product delivery/deployment dates, product quality, and customer adoption.
  • Act as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products.
  • Ensure the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map and meets the needs of the end customer.
  • Act as a customer liaison on technical issues related to product integration, custom development and requirements.
  • May lead major releases and ensure feature enhancements respond to customer requests.
  • Responsible for product delivery managing schedules and tasks related to all aspects of product development.
  • Work with local & overseas development teams at needed hours.
  • Foster a positive team environment
  • Ensure confidentiality of internal and external data
  • Perform ad-hoc projects and other duties as assigned
  • Travel requirements: Travel Expected: up to 25% of the time


   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Customer Service – Proficient
  • Verbal Communication – Proficient
  • Written Communication – Proficient
  • Teamwork – Proficient
  • Relationships – Proficient
  • Organizational Awareness – Proficient
  • Learning Agility – Advanced
  • Analysis – Advanced
  • Problem Solving – Proficient
  • Process Orientation – Advanced
  • Prioritization – Proficient


Role Specific Skills

  • Working knowledge of the Software Development Life Cycle (SDLC) – preferred
  • Knowledge of SDLC development methodologies including Agile
  • Technical expertise
  • Computer skills
  • Project management skills



    Minimum Qualifications

  • A Bachelor’s degree
  • 0 to 2 years of relevant experience


    Other Relevant Qualifications

  • Past technical software development experience



Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.


SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Where we are

875 North Michigan Avenue , Chicago, IL 60611

Technology we use

  • Product
  • Sales & Marketing
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

What are SMS Assist Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
SMS Assist's team fitness initiatives include In-office yoga, in-office fitness classes, and sponsored race teams.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

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