Product Manager

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Are you an experienced product manager who wants to bring super creative ideas to life?  Do you want to build engaging and interactive experiences on tens of thousands of TVs across the country’s biggest names in hospitality, fitness, and healthcare?  UPshow is seeking a rising star Product Manager to help us lead the development and delivery of world-class software innovation to redefine the in-venue engagement experience.

In this role, you will engage with our customers and internal stakeholders to decide the future of your product line. If you love defining product strategy, building creative products based on strong user insights and using analytics and experimentation to iterate...then you will love this position.

Responsibilities:

  • Identify customer pain points and user experience gaps by conducting customer interviews and other usability research

  • Prioritize requests/enhancements/ new features to optimize resources and maximize ROI

  • Actively manage/groom your backlog

  • Define the specific product requirements and acceptance criteria via user stories

  • Document and share broader business context and strategy for major initiatives 

  • Co-lead the sprint planning process with Engineering leadership 

  • Manage the day to day progress of feature development with your Engineering and Design counterparts by actively participating in daily stands

  • Build, maintain and communicate your product roadmap to the UPshow team

  • Manage your product’s release process and communication / training plans for internal and external stakeholders

  • Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements

  • Analyze product usage data to inform feature and enhancement ideas/prioritization

  • Conduct market research and competitive analyses

Requirements:

  • 5+ years of experience as a product manager or similar role

  • Bachelors in Engineering, Computer Science, Business, Economics or similar 

  • Willingness to learn on the job

  • Must be a self-starter who can hit the ground running with minimal mentorship

  • Strong written, verbal and presentation skills

  • Strong collaboration and interpersonal skills 

  • Robust analytical, problem-solving and critical thinking skills

  • Strategic mindset

  • Experience working in a distributed environment (multiple time zones)

  • Familiarity in an agile development framework 

  • Excellent project management skills to push product milestones over the finish line with sound planning and persistent execution

Nice to Have:

  • Analytics or data visualization experience

  • Proficient technical skills

  • Proficient Spanish speaking skills

  • Design chops

UPshow values diversity of culture and background for the benefit of our team, our product, and our world. UPshow is proud to be an equal opportunity workplace. We win together, we lose together.

This position is open to applicants who are legally authorized to work in the United States. We are not able to sponsor work visas at this time.

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Location

UPshow's HQ is located in the River North neighborhood. It's easy to get to via the Brown line, Blue line, and Red line trains. It's situated near the Merch Mart which has tons of great quick & easy lunch options and right some many great sit down restaurants along Clark St.

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