G2
G2 is your place for conscious culture. Self-awareness. Freedom. Recognizing our shared humanity.
Chicago, IL
Remote

Product Operations Analyst at G2

| Remote
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About G2 - Our People 

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). 

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits.

Due to Covid, G2 is currently operating fully remote until it is safe to return to the office. 

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 6 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!

About the Role

The Product Ops Analyst is responsible for building and maintaining the foundation of excellence for supporting G2 product strategy and product lines.  This will involve supporting all of G2’s Product lines: g2.com, myG2, G2 Content, G2 Insights, among others. This involves supporting Product R&D disciplines that create and maintain those product lines: market research, design, product management, engineering, SEO & Content, Customer Outreach, Review QA.  The candidate will be an enabler more than an owner, helping with a range of different supporting activities depending on the company's needs.  This could range from ways-of-working, product delivery process  improvement, or tool evaluation.

In this role you will:

  • Work cross-functionally to investigate process opportunities and identify how to improve effectiveness and efficiency of operations. 
  • Refine and establish process metrics to ensure operational performance is healthy, transparent, learned from, and celebrated
  • Support our monthly department wide metric reporting (V2MOM) and mitigation to ensure any degradations to our primary and secondary Product R&D metrics are addressed
  • Help collect and refine best practice recommendations, as well as continuously look for ways to improve processes and internal tools
  • Enable the Product R&D team to perform at their best by providing best practices and support for keeping our tools, systems, and SOPs updated
  • Partner with department leads and project managers to help translate complex problems and opportunities into actionable plans that are data backed and easily communicated with word, visual, and process maps
  • Set the standard for operational excellence around trustworthy and reliable data

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

  • 2 - 3 years product ops, consulting,  business / data analysis, or similar experience in a tech company
  • You are a fast learner, who is able to spot problems and solve them with minimal oversight
  • You have a strong sense of ownership and have frameworks to help you prioritize
  • Passion for solving complex problems and building effective, scalable processes
  • Belief that processes exist to enable, not control
  • Demonstrable mastery of reporting and analysis methods and tools (Excel/Sheets, Salesforce Dashboards & Reporting, Looker)
  • Ability to storytell with data to drive clarity and alignment
  • Excellent documentation skills, including written and visual process mapping
  • Track record of building successful cross-functional relationships to drive results and remove roadblocks

What can help your application stand out:

  • B2B or B2C industry experience
  • Scrum/Agile experience
  • Knowledge of SQL

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.


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Where we are

100 S Wacker Dr STE 600, Chicago, IL 60606

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
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What are G2 Perks + Benefits

G2 Benefits Overview

More than a paycheck.
Your place to grow, develop, and give back to your community.

Your life, supported.
Fulfillment starts with stability and support. Excellent benefits. Unlimited PTO. Parental leave (12 weeks). 401(k) matching. Internet, cell phone, and home office stipends.

Your place to grow.
In all aspects of personhood, your growth is our goal. You’ll be supported with reimbursements for continuing education, conferences, and training. When you succeed, G2 succeeds.

Giving back.
At G2, philanthropy is baked into our model. We raise money for a variety of organizations, including the American Cancer Society, New Story, and Girls Who Code, just to name a few.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
G2's health insurance includes a Health Savings Account (HSA), with an annual employer contribution.
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. We also provide 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
G2 offers Flexible Fridays!
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
G2 offers employees professional development opportunities like an Annual individual budget for training, Onsite training courses, The ability to attend job-related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Jobs at G2
64

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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Mid Software Engineer

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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Marketing Technology Manager

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Remote
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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Head of Lifecycle & Community

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Chicago
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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Business Systems Manager

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Enterprise Customer Success Manager

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Engineering Manager

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

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G2
Chicago
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About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Business Development Representative - Investor Solutions

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Business Development Representative

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Recruiting Coordinator

G2
Remote
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Financial Analyst

G2
Chicago
1 week ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Onboarding Training Manager

G2
Chicago
2 weeks ago
In this role you will: Work closely with the Head of Talent Performance and Development to create, lead and manage all aspects of the New Hire Onboarding program. Develop, execute and maintain the G2 New Hire onboarding curriculum Deliver engaging and dynamic New Hire Orientation sessions, both in-person and virtually, serving as a ‘concierge’ for all new hires alongside the Employee Success team

Sr Revenue Strategy and Analytics Associate

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Revenue Strategy and Analytics Associate

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Manager, Revenue Strategy and Analytics

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Sales Manager, SMB

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Business Systems Manager

G2
Remote
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Sr. SEO Specialist

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Remote
2 weeks ago
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Marketing Campaign Operations Manager

G2
Remote
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

VP of Revenue Operations & Strategy

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Financial Accounting Analyst

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Associate Customer Success Manager - G2 Track

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Engineering Sourcer

G2
Remote
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Executive Assistant

G2
Chicago
2 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Executive Assistant

G2
Remote
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Finance Manager

G2
Remote
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Director of Brand and Creative

G2
Remote
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Staff Accountant

G2
Chicago
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Marketing Data Analyst

G2
Remote
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Head of Customer Marketing

G2
Remote
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Senior Recruiter

G2
Chicago
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Salesforce Administrator

G2
Chicago
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through

Marketing Data Analyst

G2
Chicago
3 weeks ago
About G2 - Our People  G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through