Product Operations Analyst at LogicGate

| Chicago
Sorry, this job was removed at 11:51 a.m. (CST) on Saturday, August 1, 2020
Find out who's hiring in Chicago.
See all Product jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
LogicGate is a venture-backed, Chicago-based technology company that needs YOU to help us as we continue to disrupt the wide world of GRC (governance, risk and compliance). At LogicGate, you’ll join a group of bright, welcoming people ready to learn, grow, and do the right thing for our customers. 
 
We are looking for a Product Operations Analyst that is excited to drive our product-led organization to excellence. You’re an analytical individual who can use data to recommend tangible improvements to our product discovery and development process. You are excited to build cross-functional relationships to drive and manage organizational improvements. Your mission is to improve existing processes and build systems that enable the people around you to do the best work possible.
 
What you’d achieve:
  • Collect and analyze qualitative and quantitative data to enable the product and engineering organization to make insightful product decisions
  • Organize and present product and operations metrics to key LogicGate stakeholders to communicate progress towards business drivers
  • Manage changes to our product development technology stack (think: project management, user feedback, roadmapping, embedded analytics, and other tools that help us run smoothly) and encourage best practices
  • Coordinate user research and experimentation efforts across product design and development functions to strengthen our product feedback and iteration loops
  • Run ad-hoc projects to identify operational areas of improvement and increase the efficiency of our product development
  • Be a trusted advisor to our product managers across all verticals
 
The value you’d bring: 
  • At least 1-3 years of experience in working with analytics and operations
  • You approach problems with a blend of analytics, user empathy, and intuition.
  • You have experience quickly learning new technology — for example, SQL or a scripting language — to answer the questions at hand
  • You’re a problem solver has a track record of executing projects that are impactful and sustainable
  • You’re a strategic thinker that can glean insights from data
  • You have a passion for software, and the people who make software
  • You have an innate drive to learn and be curious, with the desire to deeply understand the root cause of problems
 
What we have to offer:
  • Time Off 
    • 18 Days PTO + 9 Company Holidays (Memorial Day, Juneteenth, Thanksgiving, etc.)
    • 5 physical/mental health days (sick days)
    • Equitable Parental Leave Policy 
  • Healthcare
    • Blue Cross Blue Shield for Medical, Dental and Vision 
      • LogicGate covers 80% of employee premiums
  • 401(k) Match Program
  • Work Environment
    • Modern office with standing desks (featured in ChicagoInno’s Office Envy Series) 
    • Weekly catered lunch + kitchen stocked with coffee, seltzer, and snacks 
    • Flexible hours and Work From Home options
    • Personal Space/Mother’s Room
  • Flex Rewards 
    • Pre-tax commuter benefits 
    • Monthly funds on Zestful debit card for Fitness, Family, Education or Charity
    • Partial ownership of company through stock options

Here are just a few things we’ve been up to recently:
  1. We secured $24.75M in Series B Financing in December 2019 to help us continue our mission
  2. We earned our placement as the #1 GRC Solution on the G2 Grid —an honor we’ve received many times over!
  3. We were included on Built In Chicago’s list of Best Small Companies to Work For in 2020
 
Oh, and we have a lot of fun while we’re at it. You’ll have the chance to participate in things like company-led charity involvement, monthly employee events, and regular Friday happy hours—plus a lot more.
 
Not too familiar with GRC? That’s ok—a lot of us weren’t when we were in your shoes either. Here’s what you need to know:
  • GRC stands for governance, risk management, and compliance
  • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. Bottom line: they keep their companies on the right track. 
  • GRC is a huge market, and growing fast. Not only is it a $35 billion industry today, it’s predicted to grow to $64 billion by 2025. This is what we’re going after!
 
LogicGate is dedicated to creating a community of diverse professionals, as we believe this creates a strong sense of belonging which ultimately enables our business to succeed. We are passionate about creating safe, inclusive spaces for all those who come through our doors! We’re proud to be an equal employment opportunity employer who does not discriminate on the basis of race, gender, sexual orientation, gender identity, age, national origin, disability, religion, veteran or military status, or any other protected status. 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • AngularJSFrameworks
    • Spring BootFrameworks
    • AngularFrameworks
    • Neo4jDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM

Location

We're located in River North with tons of trendy restaurants and bars. We're steps away from the brown line and a quick walk to red and blue line.

An Insider's view of LogicGate

What’s the vibe like in the office?

The culture at LogicGate is always about “The team, the team, the team”. Everyone comes into work ready to make a positive impact on their work and the people they interact with. There is a big “open door” policy at LogicGate, which allows for employees from different teams to walk up to anyone, ask questions, and think collaboratively together.

Tyler

Software Engineer

What does your typical day look like?

As the Head of Strategic Alliances, everyday is unique! I am responsible for developing and building our channel partner ecosystem. I manage the relationships with our strategic partners who may be consulting firms, integration partners or associations. I love what I do and it’s a journey filled with innovation and iteration!

Megan

Head of Strategic Alliances

How do your team's ideas influence the company's direction?

We are constantly seeking to test, learn, and iterate upon ideas to find the best solutions to the challenges we face as a company. We listen intently as a leadership team to each individual in the company - and we appreciate that if we all are aligned on our vision, the best ideas will bubble up to the top.

Jon

Chief Product Officer

How does the company support your career growth?

Working at a high growth startup presents a lot of opportunities for all employees because there is so much to do. Personally, the cross-functional experience I am getting at LogicGate is helping me grow and expand my skillsets in areas that I have always been interested in.

Dominick

Sales Engineer

What are LogicGate Perks + Benefits

Culture
Volunteer in local community
LogicGate participates in an annual, company-wide service day. This year, we partnered with Junior Achievement and had students from a local high school visit us for workshops and networking session.
Partners with Nonprofits
LogicGate partners with nonprofits such as Junior Achievement and Beyond Sports.
Friends outside of work
Eat lunch together
Intracompany committees
LogicGate has several internal teams, including an Employee Engagement Team to plan fun, social events afterwork. We also have a service team that regularly shares local volunteering opportunities.
Open door policy
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
BCBS-IL
Vision Benefits
BCBS-IL
Health Insurance Benefits
BCBS-IL
Life Insurance
BCBS-IL
Wellness Programs
Team workouts
Our Employee Engagement team planned an internal fitness class taught by our very own teammates, who are fitness trainers in their free time! Teammates also regularly workout together after work.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We are excited to launch our new 401(K) Matching Program in January 2020.
Company Equity
Performance Bonus
Commission and Bonus plans are included in our competitive compensation package.
Child Care & Parental Leave Benefits
Generous Parental Leave
In additional to our full-pay leave for both primary and secondary parents, we offer "flex weeks" to be used the first year of the child's life to help parents transition back to working full-time.
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
We call these Mental and Physical Heath days because we know both are important to our employees' well-being.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
We offer snacks, coffee, and sparkling water. On Fridays, we enjoy wine and beer from the keg!
Some Meals Provided
We provide breakfast at the end of each quarter. Employees get free lunch on Wednesday! We also give a stipend to our remote employees, so they can enjoy their free lunch too!
Happy Hours
We have happy hours in our office each Friday!
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Recreational Clubs
Fitness Subsidies
We provide a monthly allowance to employees that can be used for fitness and health, education, family and lifestyle, or charity.
Professional Development Benefits
Job Training & Conferences
We give each employee an annual budget for professional development opportunities such as
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer each employee an annual budget for continuing education.
Time allotted for learning
We hold "Open Gyms" on Friday afternoons to educate employees about our product and place in the market.

Additional Perks + Benefits

Our mission is to invest in the wellness and growth of LogicGate employees by offering an inclusive program that covers the diverse needs of each family and household. To do this, we created a Flex Rewards Program, giving each employee a month budget to be used for any Fitness and Health, Education, or Family and Lifestyle needs.

Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView LogicGate's full profileSee more LogicGate jobs