Product Owner at Syndigo

| Chicago
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Job Details

Description

 

The mission of the Syndigo product owner is to understand the needs of our users and how those needs fit into the overall vision for each product or feature.

The Product Owner will be responsible for the end-to-end process related to his or her features, including: developing functional and non-functional business requirements, collaborate with engineering to build features according to business needs, train internal and external stakeholders on new product functionality, and function as the product/technical lead during sales cycles. This role will require someone who understands technology and business, a high degree of organization and attention to detail, and the ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships.

The preference would be for this role to be based in Syndigo's Nashville office, but candidates in Cleveland, Chicago, or Waukesha will also be considered. 

RESPONSIBILITIES

  • Provide consistency and clarity to software development projects by identifying business needs and constraints, defining scope, and ensuring efficient execution
  • Responsible for defining requirements and recommending solutions in the form of epics, user stories and acceptance criteria
  • Identify all functional and non-functional requirements
  • Work with engineering and business stakeholders to groom and prioritize the backlog of user stories through the release and sprint cycles
  • Act as a proxy for the business throughout development, testing, and release activities to ensure the business needs are being met
  • Develop business analysis artifacts, such as business rules or process flows to clarify requirements
  • Coordinate with other departments in advance of feature and product launches to develop messaging to evangelize new releases, features, or updates
  • Conduct product training, both internal and externally, including, but not limited to: training internal trainer(s), collaborating with technical writer to product new product/feature documentation, introduce new functionality to internal employees or key customers
  • Participate in sales cycles as the technical/product lead. Prepare and deliver technical presentations/demos explaining products or services to customers and prospective customers.
  • Collect and document competitive intelligence

REQUIREMENTS

  • 3+ years’ experience as a product owner, product manager, or business analyst with a technology-focused organization (ie, digital agency, SaaS product firm)
  • Track record of leading technical projects through full life cycle from definition to post-launch
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communications skills, able to communicate in business and technical terms 
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong ability to translate product concepts and ideas into functional requirements
  • Bachelor's degree required
  • Understanding of Agile software development, CSPO a plus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Technology we use

  • Engineering
    • .NETLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • MongoDBDatabases
    • MySQLDatabases

Location

We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.

An Insider's view of Syndigo

What’s the vibe like in the office?

I love the passion of everyone who works in the Chicago office, never a dull day! We are a fast moving organization and it doesn't matter if you work in finance, sales, marketing or IT we help and support each other as we grow. The passion is infectious to be around.

Jenny

Director, Sales Enablement

How do you collaborate with other teams in the company?

I love the energy and willingness of other teams and departments to help my team succeed. The camaraderie between business development and other departments is outstanding and we know we are working to achieve one goal. That winning attitude of everyone at Syndigo has created a special culture that inspires my team.

Micah

Vice President, Business Development

How does the company support your career growth?

Syndigo has expanded my career by offering opportunities to meet face to face, conveying how our solutions solve unique & complex challenges, with prospects & clients that are trailblazers in their industries. I have established a foundation in a fast-paced & young organization and now direct a team of exceptional Business Development Executives.

Nick

Manager, Business Development

What unique initiatives do you have that encourage innovation?

Innovation & Empowerment are two of our core company values. We push team members to look at what ‘value’ means in new ways. Our Inspire program brings together those that are working towards the next step in their career, specifically in leadership. We have had great initiatives come out of the group that are moving the company forward.

Kristen

Vice President, Client Development

What are Syndigo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Syndigo provides 4 weeks of paid maternity leave and 1 week of paid paternity leave.
Adoption Assistance
Syndigo offers up to 4 weeks of paid leave for Adoption Leave.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Syndigo offers pre-tax commuter benefits for all employees.
Game Room
Our game room, adjacent to our rooftop deck, includes Pool Table, Foosball and game table.
Professional Development Benefits
Job Training & Conferences
Syndigo offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
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