Product Setup Specialist at Dealer eProcess

| Chicago
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We are currently seeking a self-motivated and detail-oriented Product Specialist to join our team at Dealer eProcess. This role involves effectively adhering to a defined process of ordering, installing, and troubleshooting web-based products for automotive websites. A product specialist should be the main point of contact for supporting internal departments and clients regarding products and tools.

Essential Duties and Responsibilities

  • Oversees the ordering and installation process of products in a timely manner.
  • Update spreadsheets and databases
  • Communicate effectively with internal and external personnel on status updates on tool
  • Recognize, resolve, and prevent points of issues regarding products
  • Performing other duties as assigned

Essential Qualifications

  • Excellent email and phone skills
  • Ability to work efficiently under tight deadlines
  • Proficiency with Microsoft Office Suite and Google Docs
  • Ability to give thoughtfulness to detail and high level of accuracy

Preferred Qualifications

  • Knowledge of BPM or equivalent CRM system
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