Product Strategy Associate, Servicing
Amount delivers the technology that financial institutions need to create and enhance their digital credit offerings. Built by lending industry veterans, Amount helps partners go digital in months—not years—with a suite of proven product modules for credit decisioning, fraud prevention, account verifications, servicing engines and CRM solutions. Amount partners can optimize performance across product categories by tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk consulting & analytics. Amount clients include financial institutions collectively managing close to $1T in US assets and servicing more than 25 million US customers. Visit www.amount.com for more information.
What you do at Amount:
- Thought Leadership
- Work with external and internal partners, perform product market fit analysis and examine industry best practices to find ways to make our servicing platform better
- Identify opportunities for Servicing platform improvements and present them to Amount’s Leadership for resource allocation and prioritization
- Be a product leader for the Servicing product
- Product Development
- Help define success metrics of the Servicing Platform and measure these metrics to drive additional investment
- Champion the platform functionality that is scalable and new product features that will drive efficiencies across multiple Partners
- Write technical specs, user statements, and work with your technical stakeholders to prioritize the feature to ensure customer value and successful implementation
- Drive Servicing Platform product development and execution, with the help of cross-functional resources to ensure smooth product development and releases
- Adjust your project plan and timelines as you encounter hurdles and keep your stakeholders on board with any adjustments to the product functionality
- Effectively communicate analysis and improvement initiatives to non-technical stakeholders in an approachable and easily digestible manner
- Product Implementation & Scalability
- Manage product implementation through various launch phases and fast follow releases including any bug fixes or remediations required
- Limit the bus factor by building a documentation framework and repo so future employees and team members can hit the ground running
- Work cross functionally to understand pain points
- Monitor Servicing Platform functionality to ensure it’s working as designed and prioritize and fix any bugs as required
Why you are a fit for Amount:
- Bachelor’s degree in a quantitative field such as Mathematics, Computer Science, Economics, Finance, Accounting etc.
- Highly analytical, organized, detail-oriented, knack for problem-solving, and strong project management skills.
- 3+ years in product management, banking, fintech, consulting, or other analytical experience
- Advanced SQL and Excel preferred. Knowledge of Looker / LookML a plus
- Excellent written and verbal communication skills and the ability to influence and inspire others throughout the organization to help you accomplish your mission
- Ability to work with data to conduct thorough QA or system analyses
- Experience in agile project management
- Willingness to wear multiple hats and get your hands dirty
Why Amount is a fit for you:
At Amount, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.