Professional Services Manager at Peapod Digital Labs

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What’s Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.

 

Browse The Aisles

 

The Brand Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization. This leader will be function as a primary contact between multiple Ahold Delhaize USA’s brands and the PDL Product Management and Technology functions. This leader is responsible for maintaining robust inbound and outbound communications between the brands in his/her portfolio and the product/technology teams while adding value on both sides of the aisle by connecting the dots across the portfolio. The ideal candidate will have Account Management in their experience, People Skills in their DNA, a passion for Digital Products, and the ability to see the forest more so than the trees.

 

Recipe for Success - What's “in store” for the role

  • Leading robust inbound and outbound communications between AD USA brands and the product/technology teams
  • Glean macro insights across brands and across product portfolios, and sharing with all relevant stakeholders
  • Manage escalation and prioritization of brand requests
  • Must manage communications around complex projects independently
  • Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency.
  • Blend strong business acumen, technical problem solving and agile execution
  • Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary
  • Proactively identify issues and work with internal partners to understand options and execute solve
  • Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
  • Additional projects and responsibilities as assigned

 

The Essentials In Your Cart - The required ingredients  

 

  • Bachelors degree (in computer science, information systems or related field is a plus) 

  • 3-5 years Direct experience in a digital environment in a relevant capacity  

  • 2+ years in product management  

  • Experience with managing teams developing on any of the following technologies: JSON-based APIs, Java, .NET, AngularJS, native IOS or Android  

  • Experience working in an Agile development environment and managing iteration-level deliverables. 

 

Extra Spices - What you should bring to the table

 

  • Strong analytical, prioritizing, interpersonal, problemsolving, presentation, project management (from conception to completion), & planning skills 

  • Strong verbal and written communication skills 

  • Demonstrated collaborative skills and ability to work well within a team 

  • Ability to manage multiple projects in various phases of ideation, execution, or delivery 

  • Ability to work with and influence peers and senior management 

  • Ability to work in a fast-paced and deadline-oriented environment 

  • Self-motivated with critical attention to detail, deadlines and reporting 

  • Experience with agile development 

  • Data driven mindset and track record

 

 

 

 

Join Us at Our Table

 

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off.


We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

 


Job Requisition: 6990_external_IL-Chicago

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

Right next to Union Station, we are easy to get to and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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