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Senior Product Manager, B2B

| Chicago

SpotHero is seeking an analytics-driven Senior Product Manager to overhaul and enhance our B2B tools for sellers listing inventory on our platform. This high-impact role will be critical for enabling SpotHero’s growth as well as providing opportunities for our parking operators to grow their businesses and thrive with us. 


Our product management team solves incredibly hard problems each and every day to create an experience for our customers that strives to be nothing short of breathtaking. We combine user research, both qualitative and quantitative, with amazing fast-paced execution to form one of the best product and design teams around.


Who we are: SpotHero is a fast-growing market leader disrupting the mobility space. Drivers across the nation use the SpotHero mobile app, website, and connected car integrations to reserve convenient, affordable parking. Parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


What will you do?

  • Lead the research, ideation, and creation of vision, roadmap, and backlog for our B2B product(s).
  • Defining and building the right tooling to allow our parking operator partners to list more easily on our platform and have the right API integrations.
  • Providing our B2B customers the tools that allow them to deliver a more seamless customer experience. 
  • Build and maintain relationships with SpotHero’s key operator partners in partnership with the Account Executives.
  • Champion and lead growth optimizations that will enable us to continue scaling up the number and quality of parking facilities listed on our marketplace. 
  • Work with data science, data engineering and SpotHero R&D to create new pricing and inventory strategies.
  • Partner with UX design, marketing, engineering, and sales to deliver the best product for our customers, partners, and internal team.
  • Glean insights about our B2B customers from qualitative and quantitative research.
  • Formulate and test hypotheses based on user research and behavioral analytics.
  • Manage the go to market for your product launches. 


You are:

  • A data-driven product manager. Nothing gets you more excited than digging into the research to make sure that we’re building things that solve real user problems, and you’ll do anything to make sure we test, measure, and learn. 
  • Passionate about working and collaborating across departments and with a team of designers and engineers to build an impactful product. 
  • Excited to collaborate with your UX team to conduct a wide range of user research, including discovery, usability tests, A/B tests, and surveys. You’ll need to interpret results and surface learnings to the organization.
  • Solid communicator possessing strong presentation and verbal & written communication skills for both internal groups and customers.
  • Exceptionally organized and very comfortable working with engineering and design teams.


Pre-Requisites

  • 5+ years of experience in product management in roles where you have built SaaS web and/or mobile products (if not, still apply and convince us you’re a great fit).
  • You can function as “full stack” and are able to build anything from vision to roadmap to backlog.
  • Experience in product rollouts across a large SaaS customer portfolio 


What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
  • Annual parking stipend (duh – we help people park!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as the Best Consumer Web Company by Built in Chicago, Top Company Culture by Entrepreneur, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.


NOTE:

  • You must be legally authorized to work in the US. Unfortunately, the company is unable to support sponsorships at this time.


Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our brand new, custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

VP, Vertical Business Teams

What are SpotHero Perks + Benefits

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with Nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Friends outside of work
Eat lunch together
Intracompany committees
SpotHero has culture committees that promote wellness and diversity and inclusion.
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 6% of contributions up to 19.5% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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