Senior Product Manager, Inventory & Shipping at Reverb (Chicago, IL or Remote)
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.
We believe that music makes the world a better place, which is why our mission is to make the world more musical. Through Reverb Gives, a portion of every sale provides youth music education programs across the world with instruments they need to make music.
Reverb believes in empowered product teams, where Product Management, Design, and Engineering actively partner to solve real customer problems.About the Team
The Inventory & Shipping team focuses on making it easier to sell on Reverb. The team conceptualizes, builds and tests ways to make listing and shipping musical gear as simple as possible. We are looking for a Product Manager to help drive the discovery and execution of new opportunities to solve user problems.
This is a full-time position reporting to the Senior Director of Prodcut. We are open to remote hires within multiple states as well as candidates local to Chicago, IL [who are comfortable traveling to an office at least 2 days per week]. For candidates who will work remotely visit this link for a list of approved locations
Work with team members across the organization to identify and evaluate opportunities to solve user problems
Partner with the Group Product Manager to build an outcome-focused roadmap, weighing competing needs and changing requirements to prioritize the most impactful work
Use analytics and testing strategies to help scope, prioritize, measure, and communicate the impact of project work
Be responsible for the performance, measurement, and communication of business impact and outcomes driven by your area
Ensure priorities are understood across Engineering, Design, Research and Marketing
3+ years of relevant software/web product management work, experience in shipping/logistics preferred.
Exceptional project management and organizational skills.
Demonstrated ability to use data and analysis for product planning and determining the impact of projects.
A bias for action when facing competing priorities in a way that keeps the team focused, while demonstrating progress to internal partners.
Technical fluency and experience participating in technical discussions and running meetings with technical and business stakeholders alike.
Outstanding written and verbal skills.
Familiarity with e-commerce strategies and dual-sided marketplace dynamics.
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:
100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)
Life, AD&D, and supplemental long-and short-term disability insurance
A matching 401(k)
A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays.
18 weeks of gender-neutral parental leave for the birth or adoption of a child
Up to $7,500 reimbursement of adoption-related expenses
Paid sabbatical program
Ways to give back to your community through a charitable contribution match and volunteer time off
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!