Braze
Where your passion is welcome and your impact is real.
Chicago, IL

Senior Product Manager, Messaging & Automation

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT WE'RE LOOKING FOR

We are seeking an experienced, globally-focused Senior Product Manager to join our Messaging & Automation team and build the dashboard UI that allows our customers to run rich, sophisticated marketing campaigns. The Messaging & Automation team operates at high scale in an exciting technology environment, and covers a wide scope of activities from improving our existing product suite to developing exploratory and innovative new products. You’ll work on a wide range of cutting-edge projects, from building the interface that teams use to reach billions of end users, to streamlining product adoption processes or driving the exploration of new emerging technologies and their applications to message sending.

WHAT YOU'LL DO

  • Drive strategic business goals and work to ensure the teams invest toward those goals through a data-driven roadmap.
  • Deeply understand our customers, market, and technology environment.
  • Provide expertise on the problems experienced by marketers.
  • Collaborate closely with Product Designers, Engineers, Product Managers, and counterparts across the business to scope effective solutions and ensure that we’re building excellent products.
  • Establish and manage internal and external customer expectations.
  • Lead product development in a lean, entrepreneurial start-up environment.
  • Generate and evaluate ideas to enhance Braze’s suite of product offerings and create a competitive advantage.

WHO YOU ARE

  • An experienced builder with 6+ years of full-time Product Management experience
  • You have strong and clear written and verbal communication skills
  • You are comfortable with ambiguity 
  • You are a proactive and disciplined self-starter with an innate curiosity for learning and trying new things
  • You have experience making decisions based on quantitative data
  • You are organized and have a growth mindset 

BONUS

  • Experience working on a consumer-focused marketing team
  • Start-up experience 
  • Marketing technology experience 

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

Braze is deeply committed to diversity, equity and inclusion and making our organization a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, veteran status, genetic information or any other protected class. We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you are selected to interview, to request an accommodation either as part of the interview process or during your potential employment with Braze, please let your recruiter know and a member of our People Relations team will follow up with you.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with nonprofits
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including Asians@Braze, Black@Braze, Femmentor, Healthy Minds @ Braze, Jews@Braze, Parents@Braze, Pride@Braze
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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