This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager, Onboarding

We're looking for a candidate who's passionate about financial products and technology to join the Onboarding & Compliance Services team within our product organization. The team is responsible for the products we use internally to manage Adyen’s obligations as a bank & payments processor, as well as the tools our customers use for onboarding and compliance purposes. Whether we work with large platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients’ expectations and seamlessly fit into their systems.

As a Senior Product Manager of Onboarding, you will be responsible for making our global in-house built KYC & Compliance platform a success. We are a tech company that operates under a banking license. As such we hold a very high standard when it comes to compliant and scalable processes for Customer Onboarding & Monitoring. Similar to our payment platform, we’ve taken an unobvious route to build the next generation of Financial & Compliance technology in-house with a global reach. You will be responsible to further build out the solution by combining traditional methods of KYC and with innovative technology. Ultimately you will be part of building the Onboarding & Compliance equivalent of what we’ve built on the payments side: a customer focused, scalable and global platform that outperforms competition.

What you’ll do:

• You will take responsibility for the management of our Onboarding & Compliance services: subject matter expert, pricing negotiation, scoping and delivery of technical projects to build a solution that fit the needs of internal teams and customer at scale
• You will interact with the biggest global brands on a regular basis and translate their needs into product requirements
• You will work closely together with your engineers and with multiple teams within Adyen such as Compliance and Operations

Qualifications: 

• 5+ years of working experience in a product role 
• 2+ years of product experience in the KYC/AML/Onboarding/Risk domain
  
• You can formulate a vision and you are able to develop, adapt, and execute short and medium-term strategy
• A determined personality, someone who knows how to get projects done in time and who will not stop until it is successful
• Know how to manage a project portfolio and you are able to create, manage, motivate, and hold accountable cross-functional teams required to develop and launch the product
• Analytically strong and not afraid to deep dive into unexplored topics
• Thrive in a dynamic environment and want to work in a rapidly changing industry with a demanding regulatory framework

Other Job Details:

•   Based out of our Chicago office
•   Some domestic and international travel required

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Microsoft, Spotify, Adidas, Bonobos and L'Oreal.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Ready to meet us?

If you are excited about this role, apply by clicking the below link. We can’t wait to meet you!

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.