Founded in 2012 and headquartered in Chicago, IL, Pangea started with the mission of making money transfer simple, fair, and safe. Since then, we’ve strived to enhance security and reduce the costs and pain points of international money transfer. 

As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!

Pangea is looking for a Senior Product Manager to coordinate, manage, and execute cross-functional projects that drive efficiency and improve internal operations. This role will own planning and execution for an agile internal operations software team and will report directly to Pangea’s VP of Operations.

As Senior Product Manager, you will collaborate with critical stakeholders across the company and be responsible for delivering the on-time implementation of platforms and processes that improve company operations. The ideal candidate is an assertive self-starter that can effectively manage complex projects that require senior leadership engagement across multiple teams. 

RESPONSIBILITIES

• Develop a high-level understanding of Pangea’s platform infrastructure and operations, building credibility to become a trusted partner to technical and non-technical teams.
• Work with internal subject matter experts to implement new tools and automate processes to optimize operational efficiency.
• Partner with internal teams and 3rd party vendors to plan and design technical solutions and implement tools to help the Pangea team operate efficiently. 
• Develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, testing, documentation, training, and on-time delivery.
• Define specifications, establish milestones, direct the development, implementation, and evolution of new features for internal use.
• Provide regular status updates to management, keeping them aware of critical issues, and developing action plans to address roadblocks.
• Coordinate with teams to ensure completion of scheduled deliverables.
• Break down large goals into actionable tasks, gaining buy-in, and ensuring follow-through.
• Drive implementation of features that will enable efficiency and scalability that will drive bottom-line growth.
• Ensure proper data flow into platforms analytics platforms such as Looker, accounting platforms such as Intacct, and compliance platforms such as Caseware. 
• Own and manage the team’s product backlog, develop written requirements for the engineering team and perform user acceptance testing of completed features prior to release.
• Define success metrics & use cases for new projects in coordination with the VP of Operations.
• Work closely with data engineers to integrate new data sources into the Pangea Data Warehouse.

QUALIFICATIONS

• Bachelor’s degree.
• At least 10 years of professional experience.
• At least 5 years of technical product management experience, preferably in implementing internal products & processes. 
• Experience working in the payments industry.
• Working knowledge of SQL.
• Experience working directly with software developers using agile methodologies.
• Demonstrated skills in data modeling, dashboarding, reporting, and analytics products.
• Expertise in project management tools and workflows (Asana, JIRA).
• Presentation, meeting facilitation, and communication experience across various audiences (internal, external, technical, non-technical executive, etc.).
• A track record of driving results and projects to completion on schedule.
• Strong attention to detail; you dig into all of the minutiae and understand every aspect of the projects you lead.

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.