Senior Technical Product Manager

| Chicago | Remote
Sorry, this job was removed at 5:15 a.m. (CST) on Tuesday, January 25, 2022
Find out who's hiring in Chicago.
See all Product jobs in Chicago
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Vibes - A Unified Mobile Messaging Platform Built for Enterprise!


It's been quite a year here at Vibes with record growth in all aspects of our business. Our product & engineering organization is growing to help scale and build the technology that delivers billions of messages every month to people around the world.
We're looking for engineers with #Java, #Python, and #Ruby experience who like to dig in and solve hard problems. We leverage some of the industry's most exciting tech, running on #AWS, #Snowflake, #Kafka, and more.

 

We are a group of passionate technologists, intent on solving hard problems in the evolving world of mobile engagement. We focus on collaboration and continuous improvement of our products and ourselves. Our current initiatives are heavily focused on improving user experience and evolving our cloud-based applications and systems. 

 

You will as a Senior Product Managers translate broad strategies into tangible objectives, and deliver results in ambiguous, complex, and/or cross-functional domains with dependencies outside their direct control.  You will build influential relationships with stakeholders and partners, and can successfully direct cross-functional initiatives that require other teams to accept and deliver required work.  You will act autonomously within the broad strategy or business outcome that you are accountable for. 

 

Sr. Product Manager Responsibilities:

  • Participates in the interview process and applies a consistently high bar with well-articulated feedback.
  • Creates a culture of self-reflection and actively seeks out two-way feedback within their team and direct stakeholder group.
  • Achieves proper balance between taking direct ownership for work versus creating leverage through effective vision setting and delegation.
  • Sets ambitious but realistic goals, and productively challenges others to do the same.
  • Re-frames problems in outcome-oriented terms and identifies creative solutions that optimize speed-to-value while setting up for long-term sustainability.
  • Regularly identifies, experiments with, and implements new practices and processes that improve team performance.
  • Autonomously leads cross-functional delivery for the broad business strategy they are accountable for and aligns around OKRs to achieve key business outcomes.
  • Regularly reflects on and revises priorities to ensure optimal overall value delivery.  Creates focus for team(s) and sets boundaries  with stakeholders as needed across cross-functional initiatives.
  • Leads definition of 12 - 15 month vision for one or more roadmaps with technical and non-technical stakeholders.
  • Demonstrates deep subject matter expertise in their product domain, acting as functional level lead for problem investigation and solution design.  Understands adjacent product areas and associated business and technical integration dependencies and risks.
  • Uses objective decision making frameworks with well-defined criteria for deciding among a number of valid options, helping structure ambiguity and complexity into clear paths to decision making and forward progress.
  • Demonstrates subject matter expertise and thought leadership in their product and business domain, and advocates compellingly for their point of view.
  • Demonstrates sound, independent decision making in the areas of prioritization, trade-offs, upward/outward communication, expectation setting, etc.
  • Communicates effectively with stakeholders who may not be familiar with domain - can build frameworks to communicate complex ideas to unfamiliar audiences.
  • Proactively defines appropriate communication mechanisms, like reporting and status updates, for their domain and ensures follow-through.
  • Can lead and/or facilitate cross-functional interactions with varying audiences.  Clearly defines purpose and objectives and drives towards them.
  • Builds influential relationships with senior partners and stakeholders (Directors, VPs) and can persuade cross-functional teams to accept required work to achieve desired goals.
  • Able to effectively influence across teams to create shared alignment for vision and goals, key requirements, overall prioritization, and timing.
  • Execute. This means being constantly biased towards action, knowing the data, being in the details, setting a high bar and building strong collaborative relationships with other teams, thinking boldly, disambiguating, always thinking of the customer first, and rapidly iterating towards something demonstrably awesome.

 

Requirements

  • 5+ years of experience in Technical Product Management, specifically in working with software product management 
  • BA/B.Sc. in Computer Science / Engineering or equivalent professional experience. MBA or equivalent professional experience. 
  • Experience working with personalization engines and/or a content or ad feeds/sites (mobile) with experiment-driven development and clear conversion KPIs/OKRs 
  • Experience collaborating with Data Science resources on designing and implementing optimization algorithms or personalization algorithms 
  • Proven success leading a technical product involving continuous optimization and clearly demonstrating a data-driven approach to product management
  • Experience working with software products utilizing machine-learning based optimization methods, is a plus 
  • Experience working with messaging software, is a plus Experience working with Mobile UI (native or web
  • Previous experience working with executives and customers, gathering and translating their business needs into detailed product requirements, and overseeing teams in their delivery
  • Working knowledge of cloud computing tools, such as AWS, Snowflake, and Kinesis
  • Demonstrated ability to conduct thorough analysis into user behavior and customer trends
  • Proven track record of deriving appropriate, business-driving conclusions from customer research
  • Deep empathy and understanding of software development practices and risk mitigation
  • Strong analytical and critical thinking skills, demonstrated ability to learn technical concepts quickly
  • Excellent organizational, project management and time management skills
  • Outstanding written and oral communication skills
  • Strong familiarity with JIRA or other project management tools preferred

 

Preferred Qualifications:

  • Experience partnering with cross-functional teams of engineers, data scientists, and designers to deliver extraordinary products
  • Exceptional communication skills, both within your team and with leadership and partners
  • Focus on building businesses, not features. Experience building and leading businesses, including ownership and optimization of business performance metrics
  • Entrepreneurial spirit and a thirst for learning

 

 Our Core Values

  •  Respect, Honesty, and Integrity for All Stakeholders      
  •  Always be Learning
  •  Relentless Focus on the Customer                                 
  •  Never be Satisfied
  •  Create Value                                                                
  •  Seek Accountability and Ownership

 

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast-paced organization and industry.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AirtableManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WebflowCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Vibes' office is in the bustling Chicago Loop near all major public transportation. Across the street from the Willis Tower and a stone's throw away from the Chicago River and many trendy restaurants.

An Insider's view of Vibes

What's something quirky about your company?

One of my favorite parts about Vibes is that we have mobile wallet business cards. You can simply text our short code, download our business card, add it to your mobile wallet and book a meeting with us! We use our own technology to engage with clients and show them the power of mobile engagement.

Tanushka

Account Executive

What projects are you most excited about?

We’re working on integrating more analytics and machine learning into our platform to help our customers drive higher program ROI. I believe in this project both as an improved user experience and for keeping us in line with market expectations. I’m excited to collaborate with engineering, design, data, and customers to build the right thing.

Molly

Senior Product Manager

How does the company support your career growth?

Vibes lives up to its core value, "Always be Learning" by providing unique learning opportunities for employees. Over five years, I have taken advantage of many internal and external workshops that have developed my communication skills and diversified my knowledge across several roles and functions, from BDR to Revenue Operations and Enablement.

Allison

Senior Growth Enablement Specialist

How do your team's ideas influence the company's direction?

Our Customer Success team is the lifeblood of our successful subscription business. Acting as a direct customer feedback conduit, our CS team has a heavy influence on prioritization and focus within our product, engineering, customer support, PS, and go-to-market strategies.

John

VP, Customer Success

What does your typical day look like?

I attend customer status calls to provide technical thought leadership on campaign design or consulting on integrations with the Vibes platform. Throughout the day, I join product office hours to be up-to-speed about the platform. Finally, I connect with my MES director counterpart to discuss urgent customer matters, team wins/struggles, & more.

Josh

Senior Director, Technical Account Services

What are Vibes Perks + Benefits

Vibes Benefits Overview

Vibes is committed to providing employees with benefits that enrich their lives and support a broad spectrum of health and wellness.

We offer:
- High quality and high value company-sponsored benefits
- Multiple plan choices and coverage levels
- Remote work stipend and fitness reimbursements
- Access to executive-level coaching for all employees
- Tuition reimbursement and learning opportunities
- Perks that compliment our culture and help to allow people to do their best work!

Culture
Volunteer in local community
At Vibes, we believe in giving back to our communities. Beyond our company-wide events, our employees have access to paid time off to volunteer their time with groups that matter to them.
Open door policy
OKR operational model
Team based strategic planning
Hybrid work model
Summer hours
Employee awards
Flexible work schedule
Vibes provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote work program
Employees are able to work remotely or at the office.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Vibes has ongoing training to enhance inclusion and belonging led by our DEI Council, including spotlights on Allyship & Advocacy, Gender Identity & Workplace Dynamics, and Anti-Racism Training.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vibes employees can contribute up to $3,050 to their Healthcare FSA annually and up to $2,500 to their Dependent Care FSA if filing single tax return ($5,000 if filing joint tax return).
Disability insurance
Disability insurance covers 60% of annual salary and the premium is completely covered by Vibes.
Dental insurance
Vibes uses Principal for our dental insurance.
Vision insurance
Vibes uses Eyemed for our vision insurance.
Health insurance
Vibes offers three different plans on the Blue Cross Blue Shield Network: HMO, PPO, HSA.
Life insurance
The premium for Basic Life Insurance is completely covered by Vibes.
Pet insurance
Vibes employees will receive a discount if they enroll their pets through ASPCA. They have customizable options and it's very simple to use.
Wellness programs
Vibes reimburses up to $300 per year for wellness activities/purchases.
Mental health benefits
Employee Assistance Program through Principal
Wellness days
Financial & Retirement
401(K)
Vibes' 401(K) plan is with Fidelity.
401(K) matching
Vibes provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 5% of an employee's annual gross pay.
Company equity
Upon offer and/or at employee's one-, five-, ten- year anniversary
Performance bonus
Quarterly & annual bonus opportunities
Charitable contribution matching
Vibes will reimburse employees for half of a qualified donation up to $100 per year
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 14 weeks of parental leave for the primary caretaker. Vibes also provides 6 weeks of leave for the secondary caretaker/adoption.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Vibes offers a flexible time off policy.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Vibes closes for the last week of the year. Our holiday week starts on Christmas Eve and ends after New Year's Day.
Office Perks
Commuter benefits
Vibes offers pre-tax commuter benefits (CTA & Metra).
Company-sponsored outings
Vibes hosts an annual company holiday party.
Free snacks and drinks
Vibes has a fully stocked kitchen including coffee, tea, and all of the flavored LaCroix you can handle.
Some meals provided
Employees get free lunch during Lunch and Learns and quarterly team meetings.
Company-sponsored happy hours
Happy hours are hosted on occasion.
Onsite office parking
Our building offers parking for a monthly fee.
Fitness stipend
Vibes reimburses up to $300 per year for wellness activities/purchases, including gym memberships/classes.
Home-office stipend for remote employees
$300 Stipend for home office equipment for new hires.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Vibes offers employees professional development opportunities like onsite training courses, and the ability to attend job related conferences and seminars.
Tuition reimbursement
Vibes offers tuition reimbursement for all full-time employees for up to $5,000 a year.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

Closed from Christmas Eve to New Years Day • Quarterly Core Values Award & Gift • Quarterly Teamwork Award & Gift • Quarterly Operational Excellence Award & Gift • Service Award Bonus and Options • Identity Theft Protection Benefit • Annual Holiday Party and Family Halloween Party • Summer Fridays (Memorial Day – Labor Day) • Welcome Gifts for New Hires

More Jobs at Vibes

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about VibesFind similar jobs like this