Senior Product Manager

| Chicago
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
As a member of Relativity's Product Management team, you will help shape the future and vision of our software. To do this, you will become an expert in Relativity's full suite of Relativity products, our customers’ business, and the e-discovery industry. You will work directly with our customers to understand their business problems and opportunities, and understanding high-level requirements. You’ll then prioritize those needs based on empirical business value and enabling construction teams to deliver successful solutions. You will work across Relativity departments to drive the success of the product every day. Ultimately, you will help evolve a product that is used by hundreds of thousands of people every day. Your goal is to help make that product exceptional.

Responsibilities

  • Become an e-discovery, Relativity, and customer subject matter expert
  • Responsible for the overall strategic direction of the product, including product roadmaps, and recommending new ideas for products and features
  • Build relationships with clients and stakeholders, and evolve the product to meet their needs
  • Become certified in the Relativity roadmap and deliver it to customers
  • Represent Relativity at industry trade shows and events; present to customers/industry
  • Work with customers and individuals across Relativity during all aspects of the product development process, from ideation through release
  • Lead or participate in periodic business reviews for your products with stakeholders and Relativity leadership
  • Regularly communicate product features and benefits to internal and external customers, with the ability to speak in-depth and from a business point of view
  • Take ownership for the commercial success of your products
  • Keep a large suite of complex product work coordinated while being conscious of future product plans and remaining nimble
  • Have full grasp of product metrics and be prepared to communicate status and important changes
  • Determine and communicate external release plans
  • Working with an Engineering Director, develop a plan that aligns with and informs the roadmap and release plans
  • Provide empirical arguments to justify the level of investment
  • As a leader on the Product team, mentor junior team members, help improve the team’s operations, and contribute to team-wide initiatives
  • Critical success factors for this role include: creating a vision for your product(s), understanding your customer(s) business and use of the product, identification and progression of opportunities, creation of high level requirements and significant involvement with the construction of the solution

Qualifications

  • 8+ years of experience in product management; software experience preferred
  • Bachelor's degree in business or computer science
  • Excellent communicator, both written and verbal
  • Strong team player; desire to work in a collaborative environment
  • Solid understanding of the software development lifecycle and agile SCRUM
  • A genuine enthusiasm for building quality software
  • Agile experience is a plus

#LI-EH1 Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • ScalaLanguages
    • AzureLanguages
    • ChefLanguages
    • PowershellLanguages
    • JenkinsLanguages
    • Node.jsFrameworks
    • MySQLDatabases

Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.
231 South LaSalle Street, Chicago, IL 60604

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

How do you empower your team to be more creative?

We have a semi-annual Hackathon where our engineers get to work on their own feature ideas for 3 days. The ideas that emerge have blown our minds and eventually become part of the product. In addition to design sessions that each team has, we also regularly have Relativity talks. These talks are a great way for engineers to share their experience.

Cindy

Manager, Software Engineering

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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