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Senior Product Manager

ABOUT US

Founded in 2012 and headquartered in Chicago, IL, Pangea started with the mission of making money transfer simple, fair and safe. Since then, we’ve strived to enhance the security and reduce the costs and pain points of international money transfer.

As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!

ABOUT THE ROLE

We’re looking for a Product Manager to execute on the roadmap and own the performance of the Pangea Money Transfer apps. This position will be responsible for conceptualizing, launching and optimizing product features that increase customer satisfaction and achieve company goals. This role will work closely with engineering counterparts and will report to the Director of Product.  

You’re the right candidate if you’re a self-motivated, techie, organized and results-oriented person who has experience in all things related to building and managing world-class tech products – requirements writing, mobile trends, funnel tracking analysis, A/B testing platforms, vendor selection, usability testing techniques, competitive analysis, wireframing, and project management processes. You are a huge customer advocate and believe that the best decisions are made through a combination of insights and data.

If you have a proven track record of establishing  productive working relationships with engineers, bringing successful products to market, and analyzing and communicating their performance - then we want to talk to you!

RESPONSIBILITIES

  • Work closely with the Director of Product in executing a product strategy and roadmap aligned to the company goals and budget, and provide ongoing visibility to the rest of the teams regarding the long-term roadmap and short-term priorities.
  • Be the in-house expert of all the details related to our customers, product and competition by developing a framework to obtain user feedback, gathering competitive intelligence and tracking product behavioral data to inform the feature prioritization process.
  • Gather, analyze, and synthesize product requirements from key stakeholders at the company.
  • Write the requirements documents that guide the engineering development process for the mobile applications and backend changes.
  • Create wireframes and UI/UX research and briefing documents.
  • Provide visibility into the overall funnel performance and ad hoc reports that analyze the performance of new features and product launches.
  • Execute A/B tests in the platform that can help improve conversion and retention rates.

QUALIFICATIONS

  • You have at least 5 years of experience in a product manager role for an e-commerce or similar mobile platform.
  • You have experience working with teams in a fast-paced, iterative environment. You identified project goals, wrote user stories, built wireframes, worked with engineers to organized releases, and managed iterations of team work through a project management tool.
  • You have taken customer insights and translated them into superior user experience flows or product features.
  • You have the ability to communicate qualitative and quantitative results clearly, succinctly and confidently in verbal and written communications.
  • You have utilized product planning tools such as JIRA.
  • You are familiar with the Agile/Scrum methodologies.
  • You are an entrepreneur at heart and thrive in ambiguity.

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages

Location

Pangea is headquartered in Chicago's River North neighborhood.

An Insider's view of Pangea Money Transfer

What kinds of technical challenges do you and your team face?

We constantly refine our mobile app experience to help people send money to friends and family. Behind the scenes, we build robust APIs that coordinate money transfers across many financial networks worldwide using a diverse and evolving tech stack based on AWS. We have a motivated team that is eager to take on any challenge.

Nick

VP of Engineering

What makes someone successful on your team?

What I love about Pangea is that it continues to be a place that rewards hard work and initiative. For those who can thrive in an ambiguous environment and take ownership to solve problems, Pangea offers a fantastic opportunity to see the impact of your efforts.

Josh

GM

How do you empower your team to be more creative?

You have to encourage a culture of trying new things. For people to be creative, they have to be allowed to think outside the box, and to do that they have to be OK with failure. We have to be introspective and get better each time, but failure is part of the process. That's the only way to get better.

Nishu

CEO

How does your team reward individual success?

We have a program called Pangea Props that gives everyone the ability to reward team members for their accomplishments. Props are published on a slack channel for everyone to see. It's fun to see what people are working on and help celebrate big wins. Employees can cash out their Props for real prizes like gift cards or charitable donations.

Carolyn

Director of HR

What are Pangea Money Transfer Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pangea contributes to employee Health Savings Accounts twice a year.
Disability Insurance
Dental Benefits
The cost of Pangea's dental plan with MetLife is covered 100% by Pangea.
Vision Benefits
The cost of Pangea's vision plan with MetLife is covered 100% by Pangea.
Health Insurance Benefits
The cost of Pangea's healthcare plan with Atenea is covered 100% by Pangea. We also contribute $500 to each employee's Health Savings Account (HSA) yearly.
Life Insurance
Wellness Programs
Pangea proudly provides employees with reimbursement for gyms, fitness equipment, and race entry fees.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Pangea 3 months of paid maternity leave, 6 weeks of paid adoption leave, and 3 weeks of paid paternity & same-sex partner leave for new parents with at least 1 year of service.
Remote Work Program
Pangea lets all employees work remotely at least once a month.
Vacation & Time Off Benefits
Generous PTO
Pangea's vacation policy includes up to 22 days of PTO for all employees, and increased amounts for each tenured employees.
Paid Volunteer Time
Pangea encourages employees to give back with paid volunteer time of 1-day per year.
Sabbatical
Pangea offers full-time employees with 4 years of continued service the opportunity to take a 2-week paid sabbatical.
Paid Holidays
Paid Sick Days
Pangea offers paid sick days of up to 5 days per year for all employees.
Perks & Discounts
Casual Dress
Commuter Benefits
Pangea reimburses employees for 100% of their monthly Ventra pass and up to $105 of their monthly Metra pass.
Company Outings
Game Room
We occupy the whole 3rd floor, and any room can turn into the game room after a long week. Meet us in the kitchen for carrom showdowns, or near the CEO's office for a Foosball tournament.
Stocked Kitchen
Our office manager has our kitchen stocked with grab & go snacks, breakfast & all the LaCroix you can handle. Not to mention, Friday treats like ice cream sundaes.
Some Meals Provided
Happy Hours
Recreational Clubs
We take beach volleyball (kind of) seriously.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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