Senior Product Manager
We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.
With more than 85,000 restaurants and over 15.6 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.
Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.
Some Challenges You’ll Tackle
- Playing a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teams on Grubhub’s Delivery product.
- Envisioning, articulating and prioritizing alignment with the Product Roadmap for the larger Grubhub organization.
- Clear messaging of the self-delivery strategy and goals to project teams.
- Gathering and unearthing business opportunities through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools.
- Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization.
You Should Have
- At least 7+ years experience in Product Management
- Strong technical or product expertise, including the ability to analyze business problems effectively and work cross-functionally to prioritize and ultimately drive appropriate and even game-changing solutions. An innate understanding of technology and how to use it to deliver outstanding and innovative products is a must.
- Demonstrated experience with optimizing order management, site analytics, site testing, and delivery logistics in a B2B e-commerce environment
- Familiarity and comfort with data, including the ability to use data to analyze and monitor product health, set goals and metrics, and aid in the prioritization of initiatives and features. Strong analytical and quant skills, ability to use hard data and metrics to back up assumptions, recommendations, and drive action
- Track record of success in fast-paced organizations with matrixed reporting environments, using collaborative approaches to drive effective solutions when no direct reporting relationship exists
- Demonstrated collaboration skills, working across a broad organization including technology, finance, operations and market reseach
- Demonstrated experience launching new products in high growth markets
- Familiar with product development in Agile and OKR methodologies preferably with squad or tribe structures
- Familiarity with managing site content systems and localization
- Excellent communication skills, including the ability to crystallize and broadly socialize insights into stakeholder needs that the stakeholders themselves may not be able to articulate
- Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
- BA/BS required; MBA a plus
And Of Course, Perks!
- Unlimited paid vacation days. Choose how your time is spent
- Never go hungry! We provide weekly Grubhub/Seamless credit
- Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
- Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections
We deliver favorites every day. Join us as we move eating forward.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.