Senior Technical Product Manager (Remote) at KAR Global

| Chicago | Remote
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Location: Remote, Chicago (EST Time Zone Preferred)


About Our Team:


KAR Global is a high-tech leader in wholesale automotive remarketing and services, generating $3.7B in annual sales. Our industry is changing rapidly, and in response we’re developing the next generation of innovative products to meet customer needs. Our Data Services organization enables KAR Global to leverage data as an asset to uncover new insights and opportunities through creating new AI/ML powered products that provide us with a competitive edge in the automotive remarketing industry.


About Our Candidate:


We are hiring a Senior Technical Product Manager to help build out our suite of AI/ML powered products. We are undergoing a massive digital transformation and this position will play a key role in pioneering change within the Auto Remarketing Industry. You will have a direct impact on thousands of buyers, sellers, users, and customers across North America who use our online platforms every day. 


We are looking for a high-caliber Senior Technical Product Manager to manage several key areas within KAR Data Services. As our Senior Technical Product Manager, you will be responsible for understanding multilateral business needs, customer needs, competitive landscapes, trends, and defining product roadmaps that leverage technology and data to delight our customers. You will own big areas of very high strategic importance that are pivotal to our business growth. You will largely be building data science oriented product capabilities across multiple marketplace platforms. Capabilities such as recommendation carousels, pricing APIs, computer vision libraries, etc. You will be spending your time working through product Discovery, Definition, and Delivery.


Data, data science, machine learning, and analytics solutions will be key tools for this position; from understanding usage patterns of recommendations and search to influencing purchase behavior through pricing guidance and transaction history. In this role, you will leverage your unique combination of business and technical knowledge to evaluate technical options and to represent business requirements to the Data Services organization. You must have a keen eye for detail and be willing to question established norms to drive innovation and change. 


What You Will Be Doing: 

  • Define product requirements and lead successful execution of strategic initiatives for Data Services 

  • Collaborate with business to identify common functional needs and execute roadmap to deliver 

  • Partner with cross-functional teams to design, build, launch, and market new capabilities 

  • Engage closely with technology and data science teams to determine best implementation and design while balancing time-to-market needs 

  • Maintain a robust backlog, breaking projects into attainable milestones with MVP deliveries 

  • Define metrics to assess success and failure of product features to ensure stakeholder alignment 

  • Monitor and measure the success of launched features to maintain a tight learning loop that leverages qualitative insights from user research as well as quantitative results to continually inform the product development process 

  • Cultivate a deep understanding of the user - our buyers, sellers and internal business stakeholders 

  • Develop and maintain the role of a “trusted advisor” with product leaders and cross-functional stakeholders to drive long-term impact 

  • Help the leadership team understand the latest growth numbers and trends, advising on what we need to do. This will include leading discussions, engaging in debate, driving an opinionated group to reach a conclusion 


What You Need to Be Successful: 

  • Bachelor’s degree in Business or a Technical discipline; MBA or technical graduate degree a plus

  • 5+ years of Product Management experience in e-Commerce or online marketplace; Automotive experience is a plus 

  • 8+ years overall experience in e-commerce, technology, or digital 

  • Experience in cross-functional roles and product development with distributed teams 

  • A proven track record for building, launching, and maintaining high-scale, successful analytics or AI/ML products and bringing them to market 

  • Experience working with data science outputs for enhancing/improving the product experience 

  • Proactive, organized, focused, and appropriately prioritize competing initiatives  

  • Demonstrated ability to deep dive products, businesses, and competitive landscapes 

  • Experience in managing customer-facing services for both web and mobile 

  • Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and help develop business cases with product owners 

  • Experience with customer development and validating products through customer feedback. 

  • Excellent communication and presentation skills with the ability to speak the language of technology and business teams 

  • Comfortable presenting to senior leadership with strong attention to detail, and the ability to see and explain the big picture 

  • Technical background, with experience in software development methodologies like SAFe, Agile, Kanban, and Lean 

  • May require travel 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Our Chicago office is located in River West on the North Branch of the Chicago River. We have free shuttles to major train stations and CTA lines.

An Insider's view of KAR Global

What's something quirky about your company?

Our culture is more like a family than colleagues. One of my favorite aspects about this office is our Parents-designated Slack channel—an online team collaboration site. It is a great reminder we aren’t just employees, but we can be moms and dads at work, shamelessly sharing fun stories about our personal lives.


Senior Product Manager

What's the biggest problem your team is solving?

KAR Global’s DevOps teams are always solving unique problems, but tackling complexity is the real challenge. We’ve found that meaningful solutions come when we don’t focus on fighting fires reactively and instead work collaboratively on building proactive frameworks and implementing forward-thinking processes.


Jr. DevOps Manager

What does your typical day look like?

We start the day with a 15-minute huddle to talk about progress from the day before, the day’s plan and barriers to success that need to be addressed. This gives us a clear understanding of our priorities for the day. Our teams are dynamic, so every member of our project team works together each day to discuss design approaches and share ideas.


Lead Backend Engineer

What are KAR Global Perks + Benefits

Volunteer in local community
KAR Auction Services gives every full-time employee a day with pay to volunteer with your favorite cause.
Friends outside of work
Eat lunch together
Intracompany committees
We have both a local culture and company-wide wellness committee.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Health Savings Account (HSA) also available for employees enrolled in KAR medical plan. Both individual and dependent FSA's available to everyone.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
The annual employer contribution to HSAs is $750 for employee only coverage and $1,500 for family coverage. Contributions are prorated based on hire date.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Offering free weekly virtual workouts courtesy of River North Gym that are also available on demand after they take place.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave pay (full wage replacement) for employees within 6 months of the birth, adoption, or placement of a foster child.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
We partner with River North Gym to provide employees complimentary physical fitness options (virtual and onsite), as well as several sessions of 1:1 training with a health coach.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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