Senior Vice President - Platform Product Management

| Chicago
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

About this Role

We are looking for a seasoned product leader to evolve our industry leading marketing technology suite of SaaS products.  The Senior Vice President of Platform Product Management is responsible for developing innovative solutions to client problems in marketing technology that will scale across thousands of clients, including industry leaders in the Fortune 1000. You will manage the development and direction of assigned digital product lines including new product and feature enhancement, competitive assessment, messaging, sales training and adoption. You will have ownership for the product line’s KPI’s. You will coordinate with cross-functional teams including sales, account management, marketing, analytics, operations and engineering for sales growth, profitability and client retention.

 

Responsibilities will include:

  • Utilize your expertise in marketing technology to develop cutting-edge, scalable, best in class solutions for our rapidly expanding business.
  • Help lead and set the company’s strategic direction, defining and articulating new opportunities, and working in close concert with executive leadership, technology teams, and various business teams to articulate specific goals.
  • Understand our SaaS product offerings and how they work together to drive value for clients; help enable clients to seamlessly grow across our entire PeopleCloud product suite.
  • Develop, execute and support pricing strategies based on product value and performance rather than time and effort.
  • Create the vision and articulate the short and long-term product strategy for the product teams, ensuring alignment with the product roadmap and the company's mission and vision of succeeding through differentiation and value.
  • Own the delivery and clear messaging of strategy and goals to Product teams and ensuring timely delivery against them.
  • Lead and manage a team of high performing product managers through the product lifecycle and development processes.
  • Develop product management talent and link business objectives to the team’s quarterly and annual goals.
  • Define, prioritize and execute a flow of product enhancements and operational improvements designed to enhance revenue and efficiency.
  • Own the KPI dashboard for multiple product lines – including defining measures, setting goals, reporting on progress and recommending tactics to improve KPI’s.
  • Support sales teams in pre-sale technical and go-to-market discussions.
  • Meet with clients to solicit direct feedback on products and features.
  • Grow the company's footprint globally, delivering highly scalable product platforms that meet international needs

 

Ideal candidate would have the following qualifications:

  • Experience owning a large product portfolio while increasing revenue, profitability and expanding in geographic markets.
  • Experience in delivering SaaS (software-as-a-service) products at scale in areas such as mobile / AI / machine learning / social / cloud.
  • Must have specific domain experience in product management of marketing technology.
  • Should have representative scale experience of a 500M book of business
  • Significant experience and knowledge of SalesForce and/or Adobe Marketing Clouds.
  • Deep understanding of online and offline data collection, data onboarding and data management platforms.
  • Demonstrated track record in bringing multiple product groups together and creating a strong, cohesive, and collaborative product organization united in one vision.
  • Strong understanding of all facets of bringing a product to market, including market analysis, product-market fit, positioning strategy, MVP's, go-to-market strategy, pricing, testing, iterating based on feedback, etc.
  • Ability to connect effectively and constructively with clients and sales teams to understand and articulate marketplace needs, and to communicate our product capabilities and differentiators.
  • Proficient in the development of competitive assessments and positioning; product planning and roadmap definition; sales training and presentations.
  • Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
  • Strong ability to collaborate with C-level executives and work collaboratively with a driven leadership team
  • Superior communication skills, including the ability to crystallize and broadly socialize insights into stakeholder needs that the stakeholders themselves may not be effectively articulate
  • Excellent analytical and problem-solving skills when determining how to best solve market challenges.
  • 15+ years of experience in a senior management role leading or directing large scale, SaaS products.
  • Bachelors’ degree required with an advanced degree preferred

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

Applicants with criminal histories are welcome to apply.

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Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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