SEO Product Manager, Zoro
Company Summary:
Zoro offers millions and millions of products - an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We've grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture - we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too!
Primary Function:
Zoro is looking for a passionate, driven individual to join the high energy, hyper growth Zoro organization as an SEO Product Manager.
This position will take ownership of frontend and backend SEO-specific technology that drives Zoro.com's organic competitiveness, and will manage that technology like a digital product.
Zoro is going through unprecedented growth in its product assortment and website. Addressing scale-related SEO challenges with technology-oriented solutions will be the name of the game for viable applicants.
This position will work closely with Software Engineering, Platform Engineering, Product Management, Marketing and other key Zoro Stakeholders in order to plan, execute, build strategy, and create value. This role will be highly visible with direct lines of communication into director/VP level leadership across Customer Experience and Marketing, ensuring that the SEO product strategy matches the overall strategy for the website and the company.
Duties and Responsibilities:
- Own the product strategy, set the vision, and plan a holistic roadmap for a portfolio of SEO-centric frontend and backend technologies that power Zoro.com
- Work with your product team to identify the highest impact work, prioritize that work, and deliver improvements in a measurable way.
- Identify, develop, and deliver results by building and improving Zoro's SEO capabilities.
- Create and foster a test and learn approach to evaluate and iterate product experiences in order to continuously deliver business & customer value
- Develop deep knowledge of search engine, customer, and business needs along with an understanding of the SEO competitive landscape.
Qualifications:
- At least 4+ years experience in eCommerce, Product Management, Digital Marketing or related fields
- Direct experience with SEO for enterprise-level, eCommerce sites greatly preferred
- Detailed understanding of the role of the Product Owner in the Scrum framework. CSPO certification is a plus
- Proven ability to make data-driven decisions
- Experience with the Atlassian software suite, especially Jira and Confluence software, or other enterprise-level delivery and workflow software
- Excels at communicating with team, partners, and senior leadership with clarity, salience, and urgency
- A track record of building exceptional products that delight users and produce clear business impact.
- Experience with SQL and Python are nice to have
- Bachelor's degree or equivalent experience required; MBA is nice to have
- If remote, may require travel to Chicago 1-2 times per quarter for strategy sessions, workshops, and customer-facing activities
Zoro Values and Inclusive Culture:
We share a commitment to our Zoro values - Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow and thrive.
We recognize the courage and effort it takes to apply for your next opportunity. We also recognize that there is rarely such thing as a perfect candidate. Even if you do not meet every qualification, we still encourage you to apply -- we do not want to miss out on meeting the next person who could emerge as a key contributor to our business and culture.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.