Solution Introduction Manager
Description
How you’ll make an impact:
As a Solution Introduction manager, you will be responsible for ensuring cross functional alignment, communication, & timeline management related to introduction of Strata’s new features to existing & new customers.
In this role you will work with peers in Client Services, Marketing, Product Management, Sales, Support and Strata’s leadership teams. You will gain understanding of our product roadmap, and then be tasked with communicating feature introductions to internal and external stakeholders, as well as monitoring feature utilization and impact. In this new role you will:
- Develop, maintain, and communicate feature introduction plans.
- Track the deliverables, milestones, risks, and issues across several cross-functional teams.
- Anticipate bottlenecks, explore contingencies, and provide escalation management throughout feature introduction process.
- Collaborate with Marketing on content/materials and identify case studies to highlight the impact the feature has on driving value for customers.
- Collaborate with Product Management and Client Services to drive customers through beta testing and Early Adopter (beta) phases.
- Work with Product Management and Training teams to develop content needed to educate, train, and launch Strata’s product features and functionality.
- Create content and educate Strata’s internal teams on new features and the value they provide.
- Develop and track metrics related to product adoption to quantify success and identify areas for improvement.
What we’re looking for:
- 5-8 years relevant experience in Product Management, Product Marketing and/or Project Management
- Strong communication, presentation and writing skills with emphasis on technology
- Understanding and experience with Agile product development practices
- Strong technical knowledge and ability to communicate with both technical and non-technical audiences
- Experience within healthcare technology and/or financial software systems
- Ability to build strong cross-functional relationships and at an executive level
- Demonstrated strength in analytical thinking
- A self-starter with strong accountability and project management for tasks
- Domain expertise in Microsoft Office Suite, including strong PowerPoint skills
- Experience with Salesforce or other equivalent CRM systems
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Here @ Strata…
Who we are:
We are committed to our mission to help heal healthcare. Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
Our values:
Here at Strata, we are guided by a set of principles called the StrataWay. These values keep us honest and ensure that we are always representing ourselves and our organization as best we can. They are at the core of who we are and how we support one another.
- Serve: We partner with our customers to provide quality solutions that will make their lives easier. We extend service to our community to drive purposeful change.
- Rock: Our work makes a meaningful impact, no matter what role we play on the team. We are open and receptive to new ways of doing things, always innovating, and never becoming complacent.
- Grow: We are life-long learners and embrace change that will help us grow professionally and personally. We embrace a culture of feedback and acknowledge that progress is more important than perfection.
- Pro: We show up every day as the best version of ourselves. We treat others as we would want to be treated (and then some). We commit to getting better every day in everything that we do, upholding the highest level of integrity even in the face of challenges.
Our Impact:
Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan and perform in support of caring for their community and reducing the cost of care. Our customer base includes over 2,000 hospitals and over 400 healthcare delivery systems. Founded in 1996, our mission is to Help Heal Healthcare™. For more information, please go to www.stratadecision.com.