TransUnion
Chicago, IL
Hybrid

Sr. Advisor, Product Manager - Decision Services & Partner Solutions

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What We'll Bring

The Sr. Advisor will work closely with the Global Decision Services Program Director to help drive the active evolution of our US decision services business by giving customers what they need - access to best-in-class decisioning platforms and technologies from TransUnion and its partners. You will leverage your expertise in the decision management space to optimize our portfolio of solutions while making TransUnion the most open and easy to work with data and analytics provider.

The Team’s Focus:

As part of Global Solutions, our team is responsible for the success of TransUnion’s decision management solutions that help our customers make better risk-based decisions. We work alongside global teams to develop and set our solution strategy, prioritization, support go-to-market programming, sales, and distribution to ensure we meet and exceed our Customer’s needs. Along with our partners, we are accountable for our solutions’ performance and ensure we remain within appropriate legal and regulatory boundaries, always keeping the end-Consumer’s needs in mind.

What You'll Bring

Advanced knowledge of project management in the B2B software space with 7+ years of project management and related experience

Minimum of 5 years’ experience of the product management lifecycle management and go to market processes

Advanced knowledge in the decision management, risk analytics, or similar space

Understanding of how risk analytics teams have implemented decision management technologies

Bachelor's degree in computer science, business, or a related field

Experience working effectively with external parties leveraging strong collaboration and relationship management

Strong leadership skills; ability to take initiative and ownership and effectively leverage resources to successful outcomes without constant direction

Strong problem solving skills; ability to break down complex problems into critical parts, identify the key causes and effectively prioritize and execute way forward

Proven ability to quickly grasp industry and business-wide concepts in order to assess implications to drive actions and to capitalize on opportunities

Exceptional analytical skills; ability to logically and systematically visualize and efficiently tackle tasks

Highly organized, excellent project management abilities

Advanced fluency in Excel, PowerPoint and Word

Comfort operating in and delivering high-profile results in ambiguous environments

Impact You'll Make

Work closely with the Decision Services Program Director to drive the active transformation of our decision services business within the US

Partner with US product leads and Sales Teams to align on our regional strategy and execution on operational plans

Partner with Global Delivery and Global Technology to forecast resources needed to reach transformation objectives and manage resources in an effective and efficient manner

Develop and manage a detailed project schedule and plan for customer transitions and point solution development

Collaborate and maintain operational alignment with strategic partners by coordinating tasks and communicating expected deliverables

Provide regular project updates to stakeholders about transformation progress

Collaborate with matrix and external partners to develop joint solutions that maximize value for our customers when combining TransUnion and partner solutions

Develop and maintain epics to feed into the product backlogs to support ongoing product development of our joint partner solutions

Develop and continuously refine target customer segmentation, user persona’s, and use cases for joint partners solutions

Develop strategic insights based on market assessments grounded in primary and secondary research

Spend time with clients capturing VOC and applying design thinking principles to understand their problems and needs

Collaborate with Sales, Markets, Regions, Data Science, Global Technology, Product Marketing, and the broader Global Solutions Team to create and maintain business plans with clear and measurable targets while ensuring cohesive product offerings

Partner with international product leads to seek out unique points of view to deliver solutions that reflect the needs of our Partner strategy

Develop and deliver senior level presentations to articulate business plans

Review and approve product backlogs

Gather competitive intelligence on an ongoing basis, monitor strategy and competitive response for key competitive solution sets

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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