Sr Consultant, Transit Product

| North Suburbs | Remote

Discover. A brighter future.

With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description 

 

The Core Products and Delivery team within Payment Services, Global Products and Partnerships division is responsible for developing, managing and implementing advanced payment products across Discover Financial Services. The transit-specific products being managed and implemented are based on technologies such as EMV, Contactless (i.e. NFC), and QR Code. The payment technologies broadly impact the payment ecosystem from card issuing to merchant acquiring.

 

The Senior Consultant, Transit Product is an individual contributor role and responsible for transit industry engagement while informing strategic and ongoing activities for product development and delivery of open loop transit payment systems leveraging EMV technology. He/ she partners with business management to prioritize and direct the implementation of strategic business initiatives.  

 

The candidate will work closely with business partners to identify market requirements to be incorporated into the product, and will provide support to the sales teams as they promote our products and services to clients.  Responsibilities also include managing activities with transit agencies, understanding their back-office platforms and policies. Managing external consultants and terminal manufacturers to help enable Discover’s payment acceptance with mass transit agencies around the world. 

 

Participates in strategy development for advanced payment products including EMV, Transit, 3DS, and QR code with a variety of regional payment partners (Issuers, Acquirers, Gateways, etc). Works closely with business partners to identify market requirements to be incorporated into the product, and provide support to the internal teams as they promote products and services to clients.

 

Responsibilities 

  • Responsible for contributing to the transportation product strategy and roadmap based on market intelligence, partner demand and value to Discover Global Network
  • Responsible for transit industry engagement to understand implications of the product roadmap and on other teams such as Product, Operations, Technology etc., inform these functional roadmaps and collaborate to prioritize deliverables
  • Continuously monitor industry developments and enhance roadmaps/deliverables regionally and/or globally, as needed
  • Facilitates project prioritization and manages projects 
  • Manages issue resolution including any required remediation and responses to regulators. 
  • Manages, coaches, mentors, and develops staff in driving business strategies. 
  • Represents DFS at industry forums, such as EMVCo and client events and prepares and delivers SME-level presentations to all levels of internal and external management.
  • Participates in setting product strategy roadmap and priorities based on market intelligence
  • Defines and aligns product delivery approach and goals for allocated markets/partners across key business partners and manages clear communications around progress against strategy
  • Collaborates across team to ensure appropriate tracking of metrics, reporting, project status. Assesses opportunities to improve product delivery processes and develop efficiency programs
  • Identifies opportunities to effectively utilize incentive budget
  • Represents DFS at industry and client events, and prepare and deliver SME-level presentations to multiple levels of internal and external management  

 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

  • Bachelor's Degree in Business, Engineering, Information Technology, Finance, or related field 
  • 6+ years of experience in EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS, or related

 

Preferred Qualifications 

If we had our say, we’d also look for: 

  • 8+ years of experience in EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS, or related
  • Knowledge of DPAS
  • Master's Degree in Business, Engineering, Information Technology, Finance, or related field 
  • Successful implementation of an open-loop payments system within a public transit system
  • 8+ years of experience in Program/Project Management, people management, or related field 
  • Project Management Professional 
  • Knowledge of EMV Technology and Payments ecosystem

 

What are you waiting for? Apply today!

 

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Location

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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