Sr. PAM Product Owner at West Monroe (Chicago, IL)

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Ready to thrive in the next step on your career journey?

Why This Job Is Important

As a Product Owner, you will be responsible for the definition of digital products that are valuable, usable and feasible for our clients and their customers. You will own shared understanding across the project spectrum, from high-level business objectives to detailed functionality. And you will guide product development teams towards continuous improvement across a range of agile methodologies.

What You Will Be Doing

  • Contribute to business strategy and vision, to guide delivery teams in the right direction
  • Create and manage product roadmaps, to communicate how the product vision will be realized over time
  • Work with key client stakeholders to define requirements and author user stories, to ensure digital products will produce desired business outcomes
  • Manage product backlogs, to ensure that product teams are equipped with the understanding they’ll need to deliver great digital experience
  • Work with clients to determine what metrics are most valuable to the business to ensure each release is being prioritized correctly and driving the most possible value Work with Data
  • Analysts to ensure we are set properly set up to measure the site performance that is impact by each release
  • Plan sprints/iterations, to focus the team on regular delivery of customer value Consult with
  • Quality Assurance on product quality plans, and support testing efforts to ensure that product team activities will meet quality success criteria
  • Create and manage product scorecards, to communicate progress towards achieving desired business outcomes
  • Facilitate a range of agile methodologies, to guide the product team towards a mindset of constant learning and continual improvement
  • Identify and unblock product team impediments, to establish an environment for maximum success

What You Are Good At

  • You’re comfortable with solving complex problems, and have a passion for clarifying the ambiguous and ensuring widespread understanding
    You have a knack for seeing what’s missing and asking the questions others don’t consider
  • You document visually, provoking reactions that build understanding to move teams forward
  • You’re able to gain and grow the trust of clients and team members
  • You can lead product definition in an environment with rapidly changing information across multiple project tracks
  • You are passionate about user-centered design approaches, and continuously work to develop empathy for yourself and your team
  • You recognize when digital experiences are good, and can articulate to others WHY they are good
  • You are an excellent communicator with the skills to synthesize and personalize approaches, plans and recommendations across a wide range of audiences and roles
  • You have a laser-focused attention to detail, manage your time well, and are extremely well organized
  • You are great at managing competing priorities, and are able to identify prioritized work for yourself and your teams

What You Have Done

  • You have 8+ years of digital experience as a Business Analyst, Product Manager, or Product Owner
  • Managed a team of Product Owners- each individually assigned to a Product or component
  • Previous infrastructure investment work
  • 25% - 30% of business development experience and some Management Consulting experience
  • You have a strong portfolio of work demonstrating the ability to lead teams to deliver digital solutions which have resulted in improved business outcomes
  • You have used a variety of product management tools like Pivotal Tracker, Jira or ProductPlan and have a strong point of view on how to get the most out of them
  • You have significant experience in the delivery of consumer-facing digital products

Bonus Points

  • You have earned agile certifications like CSPO, CSM, TKP, etc.
  • You have previous experience in the Education, Financial Services, or Healthcare industries
  • You have experience working in an agency business model
  • In addition to leading Delivery teams, you’ve also led teams through Discovery efforts You have experience serving other roles on a product development team (like designer, engineer, agile coach, etc.)
  • You have experience in the delivery of internal business applications (non-customer facing products)

Let’s make something great together.

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases


Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.


Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.


Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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