Echo Global Logistics
We move freight from point A to point B anywhere across the globe.
Chicago, IL

Sr. Product Owner at Echo Global Logistics (Chicago, IL)

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Sr. Product Owner

at Echo Global Logistics

Chicago, IL

Position Summary

As a Senior Product Owner on the Echo Global Logistics Product team, you will be responsible for eliciting requirements and designing technology solutions on Echo’s proprietary software platforms. Our software is created with the goal to simplify transportation for our clients and carriers, and is one of the largest competitive advantages in an ever growing market.

Echo has recently been ranked second in Built In Chicago’s Top 100 Tech Companies, and we show no signs of slowing down! Come join our growing design team and be a part of one of the world’s largest and most sought after industries. We look forward to having you as part of our team!

Essential Position Functions 

You...

  • See technology as a passion, not something you just do between 9-5
  • Have strong fundamentals to combine art, science and technology to design new experiences which will accomplish solid business gains
  • Possess the ability to design innovative solutions; we operate on a web based platform and constantly facing unchartered waters
  • Are curious intellectually and excited to learn several new business concepts and technologies
  • Are a proactive thought leader; you recognize new opportunities and bring valuable ideas to the table, fix things before they break, mentor others
  • Enjoy communicating and connecting with other technologists and non-technical colleagues

We…

  • Value passionate product people, technologists, go-getters who never stop seeking ways to advance existing technology and processes
  • Have a high focus on career development and the runway to get you there
  • Work hard and smart, period
  • Offer competitive compensation, benefits, 401k, challenging projects, company-wide events, coworkers and leaders who will push you to get better, a sense of community not found elsewhere

Responsibilities

  • Work collaboratively and support a cross functional team (Software Engineers, Quality Assurance Analysts, Product Managers, UX Architects, DevOps Engineers, and Business Owners/Executives) in an Agile environment
  • Develop deep expertise of Echo’s internal and client-facing technology product lines; designs and documents complex software functionality
  • Fully understand Echo’s business processes and goals across different domains and transportation modes
  • Partner with Product Managers to understand domain roadmaps and define scope on prioritized roadmap initiatives
  • Facilitate sessions with Echo executives, subject matter experts and end users to understand business problems and define requirements
  • Document current and future state business/system processes, user stories and acceptance criteria for our internal and/or external facing technology products
  • Member of a delivery team consisting of Scrum Master, Software Engineers and QA Analysts ensuring the right solution is being built; participates in all SCRUM rituals pertaining the Agile methodology
  • Participate in product release cycles as the product expert, including user acceptance testing sessions, to help surface any issues prior to a release
  • Help Echo’s application support teams in troubleshoot production issues and escalate issues to the appropriate Agile delivery team as needed; manages end-user expectations appropriately
  • Mentor junior level team members on best practices in product ownership, quality assurance and software delivery methodologies
  • Perform and lead analytical studies, research and side projects, as required.

Position Requirements

  • 5+ years Product Owner, Product Manager, Business Analyst or equivalent work experience
  • Experience in the transportation/logistics/supply chain field is a plus
  • Sound understanding of database concepts, including design, optimization of SQL query language
  • Proficient with MS Word, Excel and Visio (charts, reports, data analysis, and flowcharting)
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated; organized and detail-oriented
  • Ability to follow through with tasks to their completion
  • Readiness to learn new technologies and analytical tools
  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
  • Strong and proven skills in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
  • Analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business or equivalent experience

What's in it for you?

  • Help career growth by joining an industry leader and continuing to advance Echo proprietary technologies
  • Working for an organization with intelligently defined strategic goals, sophisticated products and steady growth
  • Experienced mentors to learn and adopt new practices
  • Ability to introduce your own views and takes on our product offerings
  • Work in the full software delivery life-cycle
  • Ability to constantly enhance and improve applications
  • Have a clearly defined career growth track with enough flexibility to pave your own way

 All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Where we are

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • MVCFrameworks
    • CQRSFrameworks
    • React.jsFrameworks
    • KubernetesFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
    • Quality CenterManagement
    • DrupalCMS
    • SalesforceCRM
    • SendGridEmail
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What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Employee training programs
Volunteer time off
Pet insurance
Peloton discounts
Employee assistance program
Business resource groups
Diversity, equity and inclusion program

Culture
Volunteer in local community
Chase Corporate Challenge, Chicago Cares
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
River North Gym is in the building
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning

Additional Perks + Benefits

Echo employees are a driven group of professionals who keep goods moving, one shipment at a time. We recognize each employee’s entrepreneurial spirit with a suite of benefits that enable employees to bring their best to work. Whether it's running at the gym, connecting with your colleagues at happy hour, or spending time with your family, we want to make sure employees are satisfied with their Echo lifestyle.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

What are some things you learned at the company?

When I started at Echo, the team banded together to teach me everything I could absorb about logistics! I am constantly presented with opportunities to take courses, shadow employees, and brainstorm. I’m still learning every day, but I am proud to say that my tech and logistics knowledge has grown to exceed anything I ever thought possible.

Molly

Sr. Employee Experience Specialist

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