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Hybrid

Supervisor Electronic Funds Transfer Development

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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description  

Subject matter expert for all electronic funds activity providing non-customer facing support and manages item-processing work. Primarily responsible for managing electronic funds transfer team and continually improving electronic funds exception processing. ACH expert with high level of collaboration with multiple areas of the business, including but not limited to, compliance, legal, payments strategy, and other support teams. Develops solutions for improvement of electronic funds processes. Analyzes processes to document requirements and manages business needs.

Responsibilities

  • Manages project development process from requirements to implementation with and without management assistance.
  • Provides National Automated Clearing House Association (NACHA) guidance and expertise for handling of ongoing exception-processing support for handling payment remediation efforts for customers with Risk, Business Technology, Legal, and other business partners. Attends benchmarking conferences and seminars to maintain accreditations and remain up to date on industry knowledge to keep Discover competitive. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements.
  • Direct management for non-customer facing support and electronic funds transfer item processing. People management and development: leads and develops high-potential team members to perform in current and future roles. Evaluates work performance, develops objectives, and oversees workload. Conducts annual performance evaluations, including recommendations for salary increases and bonus eligibility if applicable. Responsible for decision making for managing item-processing work, planning, and directing work among the team to ensure adherence to service-level agreements, making resiliency and capacity plans.
  • Focuses on continual improvement using forward thinking and problem-solving skills to provide exception-processing solutions. Analyzes processes and provides problem statements with recommendations for process improvement, automation, or elimination. Drives business improvements via influencing others.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor's Degree in Business, Finance, Accounting, or related field
  • 4+ years of experience in Banking, Finance, Accounting, or related field
  • In lieu of a degree, 6+ years of experience in Banking, Finance, Accounting, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • NACHA Certification or willing to begin certification process upon hire
  • 1+ years of experience in people leadership

#LI-JM1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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