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Technical Product Manager - Front End Development

| Chicago
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
Here at Relativity, we are modernizing our front-end architecture, and we're looking to grow teams of engineers who are passionate about user experience and performance. Front-end development at Relativity is a blend of front-end scripting and server-side development.
* You will work closely with our customers and internal teams to deliver Relativity features that meet the business needs of our customers.
* You will define features and build roadmaps.
* You will refine acceptance criteria and prioritize the work.
* You will present product demonstrations.
* You will be working with front engineers who are mostly working with JavaScript and frameworks like Aurelia and AngularJS.
If you love solving problems, building great products, working amongst strong teams, and want to make a visible impact, this role is for you.

Role Responsibilities:

  • Partner with Product Management, Marketing and Sales to create compelling and informative feature messaging for external demos and collateral updates. Also support maintenance of product demo.
  • Collaborate with UX to design mockups, prototypes, and user studies.
  • Work alongside architects to define technically optimal product features.
  • Work directly with development(s) teams on feature-related projects by participating in release planning and scrum activities to explain the business value and drive consensus in how we solve the business problem; responsible for accepting feature work as complete.
  • Prepare and deliver compelling and informative demonstrations at bi-weekly product demonstrations with senior leadership and other forums to share what we have built with stakeholders and elicit feedback.
  • Ensure what we build solves the business problem and delivers the ROI identified by interacting with customers and stakeholders throughout the planning, development and delivery process.
  • Translate prioritized initiatives into detailed feature plans to deliver a product that is stable in production and satisfies scalability, reliability, performance and business goals.
  • Identify personas and define use cases, epics, user workflows, detailed requirements, and user stories with well-defined acceptance criteria.
  • Demonstrate and maintain product/platform expertise; specifically, in how the client uses the product and its features.
  • Initiate and maintain relationships with cross-functional internal teams and external customers to understand user needs, translate findings to actionable feature planning artifacts, and prioritize the feature/defect backlog.
  • Have a strong working knowledge of the competitive landscape and be able to define how a feature compares/relates to other solutions in the market.
  • Establish and maintain product related metrics to inform product plans through usage and performance.
  • Trend product related data to identify unnecessary complexity and other product areas that should be addressed; recommend solutions and communicate action-oriented outcomes/next steps.
  • Communicate product plans and progress with internal and external stakeholders through various means.
  • Regularly make product decisions that consider both market needs and technical tradeoffs.
  • Write and/or review all customer related documentation for defects and features and maintain the list of known defects for their product.
  • Coordinate or directly deliver messaging and training related to the feature and/or defect.
  • Monitor customer portal, respond to customer queries, and post updates related to technical questions and requirements.

Preferred Qualifications:

  • Relativity product knowledge and experience.
  • Must be able to anticipate, identify, and ensure resolution of possible technical and business implications of each release.
  • Strong business acumen.
  • Proven experience in both business and technical requirements elicitation.
  • Superior communication skills with proven ability to relate with both technical and business professionals.
  • Excellent relationship building and interpersonal skills.
  • Comfortable working in a fast-paced, dynamic environment.

Minimum Qualifications

  • 5 years working in a technology industry or 5 years of work experience that includes product management, business analysis, systems architecture, and/or systems development and analysis.
  • Must be a “quick study”, able to quickly consume, understand, and embrace new technologies and industry changes.
  • Enthusiasm for diving into the details, solving problems, and making Relativity even better.
  • Customer facing experience – articulate, intelligent, strong written and verbal communicators who can build strong relationships to extract ideas, requirements, understand pain points, truly understand the needs of the customers and the industry, properly influence when needed, and get the customer excited and enthusiastic about what we’re doing.
  • Roadmap experience – the ability to take the knowledge of what is needed, craft a solid strategy and vision, formalize a plan to achieve it, and drive multiple teams to make it happen.
  • Demonstration experience – share the work, tell and sell the story, understand what’s been done inside and out, correctly answer any questions raised, understand the value of feedback and how to act on it.
  • Agile experience – must have deep knowledge of the Agile methodology and embrace SCRUM.
  • Ability to work both independently and in a team environment.
  • Ability to handle multiple projects simultaneously.
  • Strong facilitation and inquiry skills.
  • Bachelor’s degree in Business, Computer Science, Technical Communications or comparable work experience.

#LI-EH1 Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • ScalaLanguages
    • AzureLanguages
    • ChefLanguages
    • PowershellLanguages
    • JenkinsLanguages
    • Node.jsFrameworks
    • MySQLDatabases

Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

How do you empower your team to be more creative?

We have a semi-annual Hackathon where our engineers get to work on their own feature ideas for 3 days. The ideas that emerge have blown our minds and eventually become part of the product. In addition to design sessions that each team has, we also regularly have Relativity talks. These talks are a great way for engineers to share their experience.

Cindy

Manager, Software Engineering

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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