VillageMD
Chicago, IL
Remote

Technical Product Manager at VillageMD

| Remote
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Why VillageMD? 

VillageMD is changing the trajectory of healthcare by empowering primary care physicians to make informed decisions and engage patients in meaningful ways. We work with thousands of clinicians and healthcare disruptors across the country to build and contribute to our platform to improve patient health while driving down the cost to deliver it. 

We are a mission-oriented organization and are thrilled about the work that we do every day. We’re transparent, collaborative, and relentless in pursuit of our mission, all while doing so with humility and a low ego. We believe that diverse backgrounds and experiences create the best opportunity for innovation and the community that we are creating is greater than any individual. 

We’ve built our technology using the best of cloud and open-source technologies to create an open, data-first platform that is enriched with analytical models and modernly connected to internal and external apps. These apps drive clinical decision support, patient engagement, and other facilitators of innovative, information-enriched health experiences. 

What are examples of work that Technical Product Managers have done at VillageMD? 

  • Design, build, and deliver a workflow allowing care managers to track outreach to patients after they are discharged from the hospital 
  • Engage with cross-team stakeholders to gain consensus around requirements for a new physician-facing workflow application 
  • Champion a cross-team technology project that enables patients to engage in a live chat experience with their clinician 
  • Partner with business owners & Analytics team members to determine a strategy for stratifying patient populations into various levels of clinical and financial risk 
  • Develop and own the roadmap and vision for a product or group of products 

What will make you successful here? 

  • A real passion for problem solving and learning new technology 
  • Deep commitment to VillageMD’s mission and core principles 
  • High EQ; ability to build and maintain trusted relationships with stakeholders across the organization 
  • Vision to balance speed and maintainability in solution design 
  • Strong analytical and technical skills 
  • The ability to work autonomously while communicating effectively 
  • The ability to handle multiple, concurrent projects 
  • Excellent ability to create and implement requirements, keep projects on track, and engage partners 
  • Challenging the status quo to improve our processes and tools 
  • Strong communication skills - both written and verbal - with the development team, internal stakeholders, and customers 
  • Strong sales presence, competently demoing the product and tailoring the demo to the target audience 
  • A low ego and humility; an ability to gain trust by doing what you say you will do 

What you might do in your first year: 

  • Lead a team of engineers on a multi-platform technology initiative to reimagine VillageMD’s call center workflow 
  • Conduct user research with VillageMD physicians, patients, and population health staff; use results to inform future tech investments 
  • Engage in and lead multiple build vs. buy conversations 
  • Create marketing materials that internally socialize the value of newly developed capabilities and quantify efficiencies gained 
  • Create requirements and mockups for new features; own successful and timely feature delivery 
  • Stay up to date on the industry narrowly and broadly for emerging trends or changes in regulation that could impact product roadmap 

The following experience is relevant to us: 

  • 4+ years Product ownership, technical project management, or other related work (healthcare industry experience a plus) 
  • Basic data modeling expertise 
  • Ability to drive meaningful insights with incomplete data 
  • Strong capabilities in analytics tools such as Tableau, advanced Excel, or equivalent 
  • Ability to acknowledge, forecast and mitigate risk ahead of time across multiple domains 
  • Salesforce Admin experience preferred 
  • Experience working in Jira preferred 
  • Proficiency in SQL preferred 
  • BS/MS in related fields. 

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status 

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Where we are

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
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What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

VillageMD Careers in Chicago
39

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National Market Executive

VillageMD
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We are looking for a National Market Executive to drive operations and performance while solving business problems and supporting team execution. In this role, you’ll be accountable for driving success in a global capitation environment including managing operations and delivering financial success across multiple markets. You will also be responsible for building out the teams and supporting infrastructure to appropriately serve our providers with the required practice operations support and delivery of analytical, clinical and operational resources and services. Supported by a national team to launch the VillageMD model of care in local markets, you will monitor network performance, removing barriers and developing and implementing strategies that enable provider adoption and success. You will partner with payer, provider and service partners to enhance care delivery and provider support. As National Market Executive, you’ll have end accountability for multiple market P+Ls, as well as oversight of all practice operations, MSO operations, and value-based care initiatives. 

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At VillageMD, we're looking for a VP of Payor Contracting to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

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As a Principal Engineer, you will be responsible for the architecture of our workflow and engagement platform that is changing the way clinicians engage with patients. This role requires a strong competency in both backend and frontend designs and implementations using custom and native API’s as well as Javascript and related technologies on the Salesforce platform. Principal Engineers provide technical leadership, have a passion for learning and tinkering with new tech, and a strong desire to coach others.

VP, Data Platform

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Enterprise Data Architects at VillageMD design relational, schemaless, and graph based data models to enhance our organizational capability to make great products. We're in a unique position to impact everyone in primary care from independent, family owned practices to world class health systems. We aggregate, process, and make accessible rich datasets to improve the effectiveness of primary care for our doctors and patients. 

Senior Analyst, Healthcare Analytics

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In this role, you’ll operate as a cross-market analytical consultant to internal stakeholders on critical imperatives including analysis supporting physician practice operations. VillageMD sits in a unique position with the ability to use ambulatory electronic medical record (EMR) and practice management data, medical and pharmacy claims and other critical business systens. As our organization continues to grow, so do the opportunities to develop your skills and gain exposure to different areas of our business and model of care.

Data Engineer - Analytics

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Own ten projects to design and implement best-in-class data processing enabling clean data flow directly to our data model and on to our presentation layer. Work with analytics, engineering and operations to design and implement a new analytics product that supports improving patient health. Design a new concept within our data model to meet a new operational or analytical need.

Director, Tax

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Sr. Manager, Actuary

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The Actuary – Financial Projections will develop VillageMD’ s actuarial claims forecasting.   They will in partnership with Actuarial Leadership, Finance and Markets develop annual budgets and reforecasts.   This role will also evaluate changes in payer contracts and government programs making recommendations to improve the performance of VillageMD and align contracts with VilllageMD’s core business values.   Will provide actuarial insight and expertise to improve VillageMD’s performance under VBC contracts.

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Senior Manager, Care Management

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Integral to our Care Management team, the Senior Manager, Care Management will be accountable for the daily execution of operations and outcomes working with and through care management team members. As a new member of our team, you’ll initially spend time gaining a broad understanding of the current state of care management across our markets but will be expected to make a quick impact through coaching and developing our teams, as well as redesigning our care model to optimize patient outcomes.

Implementation Coordinator, Clinic Technology

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Our Clinic Technology Launch team is integral to the delivery of these solutions by focusing on the opening of our Village Medical clinics. The Clinic Technology Launch team oversees the coordination and execution of all technology aspects of the launch process, working hand in hand with business owners, clinic staff, technology experts, and the clinical applications team to facilitate a smooth and successful launch. 

Medical Receptionist

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Reporting to the Practice Administrator, the Medical Receptionist is responsible for ensuring easy, efficient, and service-oriented check-in and check-out process at the practice. This individual will be responsible for patient registration, check-in and check-out as well as answering calls, creating patient encounters, scheduling appointments. He/she will ensure accurate data entry in necessary practice systems as well as filing insurance claims and patient account follow up. He/she will also be accountable for regular reporting requests that support practice operations and appropriate patient communication.

Manager, Professional Revenue Cycle | Data Acquisition and Growth Support

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Why VillageMD?  At VillageMD, we're looking for a Manager, Professional Revenue Cycle | Data Acquisition and Growth Support  to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them

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Join VillageMD as a Sr. Analyst, Data Migration. Join the frontlines of today's healthcare transformation The Village Medical Data Migration team facilitates Village Medical provider and practice onboarding by scoping and executing clinical data migrations from legacy electronic medical record system(s) into Village Medical systems, tools, and pipelines. The team collaborates across multiple internal teams and third parties to manage the

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At VillageMD, we're looking for a Integration Analyst to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

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The Regional Clinical Practice Advisor will coordinate across multiple teams and workstream owners to identify and drive strategies for improved patient outcomes, clinic operating efficiencies, outstanding patient experience and risk assessment action plans. This leader will collaborate with the management team to set departmental priorities in accordance with overall organizational goals and departmental objectives. Key initiatives will include clinical practice operations, training, and standardized documentation, all achieved through the implementation of the necessary policies, procedures and programming to ensure a consistent stakeholder experience with nursing care and support.

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Software Engineering Manager

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As a Software Engineering Manager, you will work across our entire company to develop teams, build culture, and drive larger organizational goals. We are seeking someone who is a technical expert and people manager. The Software Engineering Manager will focus on developing talent and building systems that scale from both an operational and an organizational perspective.

Director, Payor Contracting

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Integral to our team, the Director of Payor Contracting will be accountable for driving successful payor partnerships through development and execution of agreements that support the VMD business model, particularly our physician partners and patients served. This individual will be responsible for both leading and supporting payor negotiations with an emphasis on building strong, collaborative payor relationships that support innovative reimbursement structures to advance the best interest of high quality, affordable patient care.

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Join VillageMD as a Director Talent M&A Integration In Chicago, IL Join the frontlines of today's healthcare transformation  Why VillageMD? At VillageMD, we're looking for a Director Talent M&A Integration to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest

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In this role, you will operate as a cross-market analytical consultant to internal stakeholders focusing on our Medicare Advantage risk adjustment activity and supplemental submission process. As our organization continues to grow, so do the opportunities to develop your skills and gain exposure to different areas of our business and model of care. 

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Senior Financial Analyst

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Senior Sourcer, Clinical Recruiting - Advanced Practice Providers

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Manager, Clinical Recruiting - Advanced Practice Providers

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Identity and Access Management Architect

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Product Designer

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At VillageMD, we're looking for an Learning Management System (LMS) Administrator to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

DevOps Engineer (Chicago or Remote)

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Software Engineer (Back-end)

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As a Software Engineer, you will be responsible for developing robust, secure and performant backend API’s for our data platform that will improve the patient experience by enabling personalized data for our healthcare applications and mobile solutions.  This role requires a strong competency in backend software, databases and architecture design. Software Engineers are strong technically, have a passion for learning, tinkering with new tech, and a strong desire to own solutions that make an impact.

Technology Service Desk Analyst

VillageMD
Chicago
3 weeks ago
We are a mission-oriented organization and are thrilled about the work that we do every day. We’re transparent, collaborative, and relentless in pursuit of our mission, all while doing so with humility and a low ego. We believe that diverse backgrounds and experiences create the best opportunity for innovation and the community that we are creating is greater than any individual. 

Service Operations Engineer

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Chicago
3 weeks ago
Prior experience as an Onboarding/Off-Boarding technician, to include: Building windows laptops from image / wipe and rebuild laptops. Creating/disabling identities (manage user lifecycle) in AD, O365, SSO (Onelogin). Basic Active Directory and/or Office 365 Administration. Coordinate end to end resolution of incidents/service requests, escalating to other teams and providing follow up. Utilize ITSM tools (ticketing system) to track and document all support incidents utilizing priority level definitions and SLAs. 

Team Lead, Technology Service Desk

VillageMD
Chicago
3 weeks ago
We are a mission-oriented organization and are thrilled about the work that we do every day. We’re transparent, collaborative, and relentless in pursuit of our mission, all while doing so with humility and a low ego. We believe that diverse backgrounds and experiences create the best opportunity for innovation and the community that we are creating is greater than any individual.