Vice President, Product Management

| Chicago
We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it. The U.S. Department of Justice, 198 of top 200 U.S. law firms, and more than 70 Fortune 100 companies are among our customers who trust Relativity during litigation, internal investigations, and compliance projects.
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole self to our team atmosphere.
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by thousands of organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 180,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 75 of the Fortune 100, and 198 of the Am Law 200.
Our business is at an exciting moment—we have created an industry leading cloud product for e-discovery, RelativityOne, and we are strengthening our platform to become the foundation to tackle other important functions across enterprise legal and adjacent markets such as compliance. In order to realize this vision, the Product Management team is looking for a VP of Product to support strategic decisions and lead critical domains, including platform, data transfer, security, and our core user interface components. 
As the VP of Product, you are expected to have a strong product management, analytical and technical background in order to creatively solve for the needs of our customer base. You will lead a team of Product Directors, Product Leads, and Product Owners in collaboration with technology teams to deliver products to market, managing the full product lifecycle from strategic planning to market release and measurement. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, discovering opportunities through data analysis, shipping and supporting world class cloud and server products, and communicating our direction internally and externally.
You will be the advocate for our product and our community and provide community engagement and thought leadership. You and your team will focus on creating an innovative, secure, and scalable solutions for our customers. Success requires close collaboration with the entirety of Relativity - all products, service teams, leadership positions will find success through your support.

Role Responsibilities:

  • Lead the development of our product vision and strategy and to drive the product roadmap in your areas.
  • Instill a segment- and solution-focused approach to our portfolio and roadmap, ensuring our thinking about our work is centered around use cases and user experience. 
  • Drive our product organization to take a financial and adoption-oriented, metrics driven approach to making decisions about what we build and what initiatives to prioritize, backed by customer data.
  • Develop a process/methodology to manage the complexity of what we do: we have an on-prem and cloud product; we have a platform; we are targeting four key customer segments – we need to pull all these pieces together into a coherent strategy. 
  • Lead research and proposals to drive build/buy/partner decisions. 
  • Build a strong customer engagement model. 
  • Develop relationships with customers and ensure we have direct customer input when building our product.
  • Support a robust engagement model so that we can get customer feedback on a regular basis, such as through our advisory boards and our community portal. The model needs to be less transactional and much more ingrained in how PM works. 
  • Refine and grow our customer behavioral analytics, descriptive analytics and site experimentation practices to leverage data and scientific methods to drive customer outcomes 
  • Evangelize and excite our customers and internal stakeholders. 
  • Become a recognized thought leader, both in Relativity and broader market 
  • Be a face of our product with customers and drive excitement and enthusiasm for our products.
  • Lead and inspire within Relativity - get our engineers, salespeople, and other internal stakeholders excited about our product and our product strategy. 
  • Ensure that the context – the “why” – behind the work we’re doing is well understood across the organization. 
  • Collaborate well between Product and Engineering and the entire company.
  • Improve PM’s partnership with Engineering by establishing strong relationships with Engineering leaders and becoming their counterparts / supporters. 
  • Develop cohesive relationships with other peer organizations: Sales, Marketing, Support, Success, Service Delivery, and Security. 
  • Build and grow a strong product team 
  • Relativity should be the go-to, world-class PM organization in Chicago. 
  • Instill a talent-focused culture in Product Management.
  • Provide high quality, direct feedback on both core values and work product.

Preferred qualifications:

  • Strong business and technical acumen
  • Excellent communicator and presenter, both written and verbal 
  • Strong leader with proven ability to validate solutions and deliver features from inception to delivery 
  • Values collaboration and seeks opportunities to build relationships 
  • Deep understanding of software development lifecycle and agile 
  • Familiarity and comfort with data, including ability to use data to analyze and monitor product health, set goals, back up assumptions, and track success.
  • Excited and curious about highly complex problems, systems, and interactions 
  • Takes responsibility for outcomes and action to correct problems

Minimum qualifications:

  • 10-15+ years of experience in product management building custom software 
  • 5+ years of experience inspiring, managing, and coaching Product Owners as direct reports 
  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience. 

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We seek professionals that will bring their authentic and unique experiences to our teams.
 
We understand career choices are a big decision, and we thank you for considering Relativity.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

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Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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