About Turn

Turn is a 40-person, venture-backed, experienced team of entrepreneurs that are focused on driving unprecedented value in the contingent workforce industry. Our worker screening and sourcing platforms are used by companies in 30+ industry verticals ranging from rideshare to delivery to healthcare. We support employers that need to develop last mile labor quickly – that could be 50 workers in Miami or 1k+ workers across multiple cities every month.

Members of the Turn leadership team are granted significant autonomy in their domain expertise while working closely together to drive growth under a unified strategy. Today, we are seeking an ambitious and entrepreneurial candidate to help manage the product strategy through a rapid growth stage. This role will interface with all major stakeholders on the executive team (e.g. sales, marketing, engineering, compliance, finance, operations) to oversee and guide product development strategies. Core to this role is developing a keen understanding of the critical levers of the business driving product-market fit.

What we’re looking for

There are three expectations we have of someone in a product leadership role: we want you to be a technologist, a manager, and an inspirational leader.

As a technologist you should have a high-level understanding of what is possible through technology and be excited about the opportunities technology can bring to a business. You should be a passionate, experienced product leader with a passion for delivering products that meet market needs and delight customers. You should be able to participate in high-level product conversations, help break complex business needs down to technical capabilities, and help teams reach a consensus. We gravitate towards those who are force multipliers and enhance the creativity and productivity of the team. From an experience standpoint, we are looking for technologists who have both spent time scaling B2B SaaS businesses and who have been a part of marketplace platforms (e.g. two-sided business).

As a manager you should be able to help an organization operate to its fullest potential. You should be able to increase team efficiency through communication, focus, process, and consistency - but not bring unnecessary bureaucracy or ceremony. You should be able to grow the people on these teams by providing them with personal and professional development goals and helping them achieve them!

As a leader you should put the needs of others first and help people develop and perform as highly as possible. You should be able to inspire the team to go above and beyond, to fail forward, and to surprise everyone. You should be able to have a vision for where our platform can take this business - and push hard to get us there. You lead by doing and your enthusiasm is infectious.

Most importantly, you understand how to help an organization stay focused, happy, and productive. You’re a leader, but you still have solid coding chops. We welcome new ideas and technologies – you’ll be critical in deciding exactly what technologies we use. You’re comfortable working in and leading teams – and have done so in the past, understand and appreciate the value of test-driven development, and love to work in an agile and rapid environment.

Specific Responsibilities

• Serve as a product lead within the company and guide product vision, roadmap development, and revenue generation.
• Synthesize input from a variety of sources into a clear and compelling product vision. Continually test and validate the vision against the real world, iteratively refining based on learnings.
• Communicate and evangelize the product vision both inside and outside the company through effective writing, visuals, presentations, and product demos.
• Triage, investigate and resolve product issues.
• Contribute to product specifications to help define feature and functionality requirements in order to scope work.
• Set and enforce realistic schedule of delivery for each requested item.
• Proactively identify bugs and provide detailed description to the engineering team.
• Develop high level and detailed prototypes and wireframes to communicate your ideas.
• Establish, track and report on analytics (KPIs of product performance), observe product use, and synthesize learnings in order to strategize with CEO and leadership team on tech visioning and road mapping.
• Attract, retain, mentor and develop an outstanding and motivated team of future Product Managers, UX and UI professionals, and contribute to the growth of employees outside the formal product team as well.
• Identify and prioritize product requirements tied to market and customer needs, available resources and ROI and communicate the rationale behind the “what, when and why” for the product roadmap.
• Monitor market and technology trends and identify opportunities for new product innovations, market segments and strategic partnerships.
• Be seen as a company and industry thought leader and inspire team members to push the Company and Industry forward.

Qualifications

• B2B SaaS and marketplace experience mandatory.
• At least 5 years of product management experience in results-driven, high growth environments.
• At least 5 years of direct management experience and at least 3 years experience leading a team.
• Minimum BS or BA degree in Computer Science, Product Management, Design, User Experience, Business or related field.
• Proven success developing innovative products that have been widely deployed and that achieved demonstrable commercial success.
• Hands on experience with Lean and Agile software development methodologies
• Familiarity with UI design concepts.
• Technical and business aptitude; depth to command respect of engineering and cross-functional team members.
• Demonstrated success building relationships internally and externally in market.
• History of recruiting, developing, and inspiring great talent in product management and design roles.
• Team player who engages in respectful debate with peers and on product and company strategy.
• Outstanding communication, presentation, and critical thinking skills.
• Exceptional listening skills and openness to differing points-of-view and new ideas.
• Professional, high-integrity, organized, driven and results-oriented.

Perks/Comp

• Competitive market salary (based on experience)
• Stock Options
• Medical, Vision, and Dental insurance
• Remote work with quarterly onsite team member meetings

This role can be remote (anywhere in the continental United States) but Chicago, IL is preferred as the company operates under the Central Time Zone (CST).

Turn is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.