Brand Content Strategy Advisor at TransUnion

| Chicago
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

What You'll Bring

Brand governance and training abilities: You will train communicators and associates on our messaging and enforce guidelines and adherence to our brand narrative, writing style and tone to ensure engaging content that aligns to our brand story. You’ll also ensure content guidelines are comprehensive, accurate and user-friendly and updated as needed. You will serve as a critical reviewer of enterprise and highly visible marketing and corporate communications. You’ll also provide oversight and review of external, third-party requests for use of the TU brand, content and intellectual property (IP) and will work closely with TransUnion’s legal teams to strike a balance between seizing opportunities for increased visibility, while protecting brand integrity

Ability to manage and oversee creative resources, resulting in strong brand content: You will oversee content creation with team members, including copywriters, editors, and proofreaders for work including but not limited to deliverables such as web content, campaign copy, copy deck management, and thought leadership content. You will review assets, collateral and content pieces to ensure consistency of our messaging and brand expression. Writing ability is a plus!

Ability to manage brand measurement: You will support overall brand strategy and performance by working with our insights team on brand surveys and studies to provide relevant metrics and insights to key stakeholders and other audiences against which we will set goals and measure our impact.

Brand and naming capabilities: You’ll administer and manage TU’s global naming process, a key component in the building and maintenance of brand recognition and will serve as a collaborative partner and liaison between global product marketing, vertical and business leaders, and legal functions, ensuring GTM consistency with global product portfolio and naming architecture, while protecting TransUnion’s IP. You’ll monitor and manage new product naming requests and contribute to the overall strategy with a thorough understanding of TransUnion’s product portfolio and key benefits for users, and will provide relevant input on developing descriptive product names.

Strong project management skills: You will support global brand team and communication leads to ensure timely completion of project deliverables. You’ll resource and assign responsibilities, set deadlines, project dependencies, and track changes to requirements. You’ll manage stakeholder reviews and work with production and implementation teams to ensure proper execution of deliverables, while also establishing, maintaining and adjusting project timelines. You will communicate project status to team and business owners throughout the duration of a project and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to project outcomes. 

Impact You'll Make

The Advisor, Brand Content and Program Management plays a critical role in bringing TransUnion’s brand messaging and positioning to life. Serving as the brand content SME, you will work across the organization, and collaborate with external agencies and other partners to ensure all content and messaging is cohesive and consistent to support short and long-term brand and business objectives.

As our brand program and project manager you will work closely with the brand team to ensure enterprise projects are successfully implemented in a timely manner.

In this role you will be responsible for coordinating projects across multiple teams and providing communication and transparency to all stakeholders.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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