Business Analyst (Fraud) at OneSpan

| Chicago
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OneSpan is looking for a Business Analyst focused on Fraud to join our team in Chicago. The Fraud Consultant will be working with top financial organizations globally to assist them with increasing their security tools, process and knowledge to defend against financial cyber-attacks. 

As an Associate Fraud Consultant you assist with the implementation and support of business information systems across multiple departments. You identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals to reduce fraud and improve user experience. You will use your judgement during projects from analysis and design through to implementation to determine how OneSpan solutions can address the needs and risks represented. 

You will gain valuable experience working within a consulting team implementing intelligent authentication and fraud solutions. You will work hand in hand with the Financial Cybercrime Team to understand how the data can influence the capability of attack prevention and become an expert on financial cybercrime attacks.

Job Duties and Responsibilities:
  • Presales
    • Explain to prospects a successful implementation of OneSpan solutions
    • Explain to prospects previous implemented solution use cases and benefits
  • Project
    • Judgement of solution fit based on capabilities and needs of customer / regulator
    • Mapping of data fields and events to solution
    • Identify and document functional flows of users
    • Identify and document decision points of OneSpan solutions
    • Identify and document high level business and fraud requirements / gaps
    • Identify and design business related workflows, rules, logic, reports
    • Identify and track business requirements versus OneSpan solutions
    • Assist with User Acceptance Testing functional, business qualification criteria / acceptance and product SME support
    • Work with Financial Cybercrime Experts to understand risks the customer faces and mitigating controls
    • Reporting to stakeholders
  • Ongoing
    • Serve as a Subject Matter Expert for Risk Analytics and Intelligent Adaptive Authentication
    • Account management and issue resolution for Fraud Consulting
  • You are able to analyze both business and functional requirements, interpret and communicate accurately to various audiences.
  • You have several years of professional experience as a Business Analyst in the financial services industry.
  • Strong business acumen and ability to build strong relationships with customers.
  • You work independently and in a team.
  • Concisely describe business/functional requirements working with research and development teams to improve the solution.
  • You are fluent in English (oral and written). Knowledge of other languages (such as French and German) is an asset
  • You are willing to travel (up to 50% international travel)
  • Required functional knowledge/experience:
    • Hands on experience with fraud solution or SOC deployments
    • Experience with Retail/Corporate/Mobile Banking
    • Basic knowledge on API’s and integration of server-side analytics solutions
  • Assets:
    • Masters Degree in Business Studies/Administration, Information Technology, Computer Science or equivalent
    • Knowledge on financial cybercrime attacks and preventative measures
    • Knowledge on statistical approach to remove data bias
    • Knowledge on data science approach to unbalanced classes
    • Knowledge of online transaction flow design (retail banking, corporate banking, mobile banking, authentication)
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries


Our company is in the heart of downtown with easy access to public transportation, bars and restaurants. Plus we have amazing views!!

An Insider's view of OneSpan

What's something quirky about your company?

My co-workers are not just those sitting next to me. I collaborate with people from around the world on a daily basis.


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What does your typical day look like?

Some days, even before 9 a.m., I’ll speak to a product manager in France, a sales rep in Turkey, a marketing colleague in Montreal, and a business solutions manager in Belgium. I’ve never had the pleasure of working with such a wide variety of people and cultures. It makes OneSpan truly unique in my career.


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What are some things you learned at the company?

Collaboration is key. Cross-departmental meetings are designed to help us align on challenges. We all unite to overcome any difficulties, where it feels like I’m helping them as much as they are helping me. Working together is one of OneSpan’s biggest values. Not only does the company preach teamwork, but it really values it.


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What is your vision for the company?

We will transition from software-based offering to a services offering, this will allow our customers to consume ID verification and authentication in simple and cost-effective way. Our ability to keep up and excel in the delivery of security-as-a-service will require a concerted effort by the company and its people to be increasingly agile.


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What makes someone successful on your team?

A passion for teamwork and desire to work collaboratively with a focus on the future; a strong desire to roll up their sleeves and think beyond their job description; a drive to put customers above all else; and a compulsion to learn and grow rather than maintain the status quo.


Chief Human Resources Officer

What are OneSpan Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Beer & wine happy hours!
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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