Business Initiatives Manager

| Chicago

Responsibilities

  • Assist the Vice President of Operations with defining new operational strategies and special projects.
  • Oversee daily operations and manage projects of high importance.
  • Anticipate, identify and troubleshoot issues of concern or significance; exercise discretion to provide timely information and necessary updates.
  • Coordinate the execution of strategic initiatives for the Interior Services Department.
  • Guide the development of procedures, training, and technology needed for the success of the department.
  • Drive continuous improvements in customer satisfaction, contractor compliance, and department stability.
  • Analyze trends to identify weaknesses in need of training, as well as opportunities for increased efficiency and cost savings.
  • Evaluate, prepare materials, and develop business development presentations.
  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations.
  • Organize and coordinate staff functions and activities.
  • Other duties as assigned.

 

   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Verbal Communication - Proficient
  • Written Communication - Proficient
  • Teamwork - Proficient
  • Organizational Awareness - Proficient
  • Analysis - Proficient
  • Problem Solving - Advanced
  • Process Orientation - Advanced

 

Role Specific Skills

  • Ability to work strategically and collaboratively across department
  • Impeccable time management and multi-tasking skills
  • Proven problem solver who can make clear-headed decisions while under pressure
  • Ability to analyze and compile large sets of data and present effective reports
  • Possess an encouraging, can-do attitude
  • Business-minded and a strategic planner

 

People Management Skills

  • This role will not have direct reports

 

Qualifications

    Minimum Qualifications

  • Bachelor’s degree in Business Management or related field
  • 3+ years of experience in a business management role
  • High level of proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

    Other Relevant Qualifications

Read Full Job Description

Technology we use

  • Product
  • Sales & Marketing
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

875 North Michigan Avenue , Chicago, IL 60611
How SMS Assist is Building Tech to 'Fix the Business of Fixing Things'
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What are SMS Assist Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
SMS Assist's team fitness initiatives include In-office yoga, in-office fitness classes, and sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

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