CIB Wholesale Payments Fraud and Sanctions Technology - Agile Coach / Scrummaster at JPMorgan Chase

| Chicago
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Job Description Employer Description
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Organization Description
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk, and extend liquidity in markets around the world.
Job Description
We are currently looking for a Technology Project Manager to join our fast-growing team of Trust, Safety, and Compliance for CIB Wholesale Payments Technology. The ideal candidate will provide ownership in the areas of architectural governance and project delivery management for technology-centric initiatives across the organization. This individual will be viewed as a subject matter expert, an influencer, a motivator, and a driver of change who is responsible for the frictionless delivery of these end-to-end technology projects. Typical key outcomes of these projects would be to reduce EOL componentry, maintain resiliency, and move applications to target state infrastructure.
This is a great opportunity for the successful candidate to become a part of an innovative team , leveraging the latest technologies and methodologies to build and manage world-class cloud-based applications that help fight payment fraud and interrupt sanctions transactions.
Governance
  • Maintain accuracy of reporting data: Program Roadmap, Jira, & Wholesale Payments Technology Dashboard
  • Establish and maintain Agile/Kanban board to drive frictionless project delivery
  • Project Execution management with AD, Infrastructure, DBA, Engineering teams (as applicable), & product teams - daily/weekly stand-ups as appropriate
    • Set clear expectations as to what is expected from each team and participant in delivering the project(s)
    • Interlock across teams to align project resource commitments
    • Review delivery progress
    • Review Agile/Kanban boards with teams, influence ticket prioritization , and address blocked items
  • Develop and maintain Application roadmaps to achieve modernization objectives. Define outcomes and cost/effort to achieve
  • Work with architecture to define the infrastructure designs for new/updated Product/Service offerings i.e.: ICP, Cloud, CBB2, GAP, GKP etc

Delivery
  • Remove EOL componentry from the estate
  • Achieve get-to-moderate compliance for all In-scope applications
  • Maximize execution efficiency and use of resources to deliver modernization outcomes
  • Frictionless execution of the workstream project portfolio
  • Actively manage the infrastructure and modernization budget
  • Complete a detailed review of each project; Technical requirements and scope, architecture design & requirements, migration plan, x-impacted teams, work effort

Communication
  • Work with the program manger to engage all stakeholders and promote program successes
  • Provide weekly program update and bi-weekly status update for the workstream
  • Raise friction points to escalate issues that are impacting data center migration or modernization

Opportunity
  • Continuous drive for automation and consistency in everything we do
  • Develop and document repeatable processes
  • Identify opportunities to improve program/project reporting efficiencies
  • Work with architecture team to leverage product evolution and automated delivery of Infrastructure

Qualifications
At least 5-10 years of Project Management experience is required
Project Management :
  1. Experience scoping, organizing and delivering complex multi-faceted projects and programs
  2. Hands on experience driving large scale projects through a structured change management process
  3. Matrix management of Technical resources including developers, QA, & engineering to deliver projects
  4. Exposure to modern infrastructure services such as cloud, virtualization, big data, etc
  5. Experience in working in an Agile development environment
  6. Organized, thorough, & detail orientated

Planning skills :
  1. Project Task Estimation
  2. Resource Scheduling
  3. Risk & Issue Management
  4. Adherence to Standard Project Lifecycle
  5. Budget / Financial Management including Business Case completion
  6. Evaluation of impact to Total Cost of Ownership for multiple simultaneous, complex projects
  7. Impact analysis to changes in scope, budget or resource

Other skills :
Excellent communication and stakeholder management skills
Experience in Agile transformation programs useful
Experience in Corporate Banking technology and/or payments processing is an added advantage
PMP and/or CSM certification preferred
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Chicago, IL

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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