Hi, we’re Rheaply 👋
 

Over the past year, the world has cultivated a new sense of appreciation for everyday stuff. With global supply chains collapsing and operating budgets shrinking across the board, we have seen the demand for goods and services skyrocket. The obvious solution to being more resourceful and cost-conscious has been to increase the value of everything already around us. At Rheaply, we’re helping organizations do that by developing better inventory management and resource sharing tools. Although rewarding, this problem is not ours alone to solve, which is why we need extraordinarily talented people like you to join our team. While we’re also excited to one day meet in person (and hopefully soon!), we are ready to conduct our entire interviewing and onboarding process remotely.
 

Founded in 2016, Rheaply, Inc. is a Chicago-based technology company focused on solutions for making organizations more efficient, sustainable, and connected. Rheaply has developed and launched the only exchange technology for users to share their ideas and surplus resources with colleagues to reduce time, costs, as well as environmental waste. On Rheaply’s Asset Exchange Manager (AxM), users from all departments can access resources and expertise from colleagues in the same organization or beyond. Recently, Rheaply has been featured in The New York Times, Nature, VERGE, and Greenbiz, chosen as a 10 Big Idea in Innovation by Chicago Magazine, a Circular Economy Solver by MIT SOLVE, and received the 2019 & 2020 Sustainable Procurement Leadership (SPLC) Award for Circular Economy Leadership among other notable awards and recognitions.

About the Role 

Rheaply is committed to finding straightforward solutions to complex problems. We are constantly learning from each other, and especially from our clients. We strive to understand problems at the microscopic level and become industry experts in building, deploying, and iterating on sustainable, circular solutions. 

Reporting directly to the Director of Ecosystem Growth, the Circular Economy Strategist will collaborate with Account Executives and Solutions Engineers in assessing the current state practices of Rheaply’s clients and delivering reports / guidance to enable change management, process improvement and better reuse systems.

While working in tandem with Rheaply Solutions Engineers, you will collaborate with various client stakeholders to understand their needs and goals through effective communication, abstract requirements gathering, and deep knowledge of the Rheaply platform. You will analyze business requirements, breakdown system designs, provide product recommendations, and translate decisions into an impactful solution and delivery plan that serves our customers and their end users.

What does this look like? 

There will be a lot of fun to be had and space to be creative in this role. To get a glimpse into the day-to-day, here are a few categories to focus on:

• Assist on a sales call with one of our dynamic account executives to discuss how you might guide the client’s sustainability team through a discovery process of their current reuse and disposition processes.

• Lead multiple interview/discovery sessions in which you work with a procurement team to better understand how they currently view the benefits or liabilities associated with reuse across various departments.

• Support the Solutions Engineer in a meeting with the Client Data / Development Team in breaking down current client tech stacks and platform suites to better understand how to optimally integrate reuse solutions.

• Handoff to the Customer Success Manager post-consultation to ensure a seamless customer experience while tracking towards a healthy client engagement 

• Diagnose current barriers to circular economic / asset reuse success and create a plan which guides a client through any barriers of change management, budget planning, program success, product development and turn key services. 

• Deliver a report to the client which serves as both a deliverable and opportunity for the account executives to sell Rheaply’s technology suite.

What You’ll Do

• Manage a portfolio of solutions (implementations) of varying complexities in different life cycles across customers

• Drive the planning, communication, documentation, risk mitigation, delivery and launch of each solution plan 

• Collaborate with internal teams throughout the project lifecycle (including discovery, planning, documentation, delivery and launch)

• Stay knowledgeable about our platform solution, product roadmap and internal resources/processes

• Maintain an open and honest line of communication with customers and internal project stakeholders, becoming a trusted advisor

• Understand all current aspects of Rheaply’s product updates, user adoption, industry verticals and market potential.

What You’ll Need

• Bachelor's degree or comparable experience in consulting services

• 4+ years in a client facing project management role (SaaS company is a bonus)

• Background in sustainability, procurement or asset management is desirable

• Strong business writing skills and presentation skills

• Communicates exceptionally well in phone calls and through email

• Has proven organizational skills and attention to detail while retaining big picture goals

• Comfortable working across internal teams (developers, designers, instructional designers, solutions managers etc)

It helps if you have

• 4+ years of experience building digital learning products and/or services is preferred

• Experience  managing complex projects with ease and can communicate gracefully and effectively with customers and internal teams

• Excellent listening skills with a strong ability to understand customer pain points 

• TRUE certification or zero waste equivalent certification

Are you?

• Comfortable with ambiguity and able to thrive in a fast-paced, dynamic environment.

• A builder who is able to pivot to the needs of a growing business and culture.

• Curious, research focused, ready to learn, and someone who over communicates.

• Living Rheaply’s Core Values. (see below)

At Rheaply, we envision a world where all assets and resources are highly visible, searchable, and reusable. Oh, and we love what we do, like, really love what we do. So, join us today to help us achieve our mission! 

Rheaply’s Core Values

At Rheaply, we thrive to provide the most seamless experience for our AxM users, enabling our client organizations to achieve full utilization of their assets, thereby reducing costs and waste by keeping valuable resources in circulation. As a team, we pledge to execute our work in accordance with our seven Core Values.

1. We Listen To and Delight Our Users​ -- Our users are our most important stakeholders. We strive to provide the most seamless user experience and value to our users across client organizations. We do our best to have empathy for their problems and challenges. We listen to users’ feedback and provide timely responses to questions and needs.

2. We Encourage Individual Team Member Growth, Innovation, And Happiness ​-- Our people are our most valuable assets. Rheaply’s success is dependent upon the collective drive, intelligence, curiosities and contributions of all of our team members. We care for the wellbeing of each team member and ensure that they have the support and mentorship they need to succeed at Rheaply and beyond.

3. We Value Transparency, Humility, and Open Communication ​-- The key determinant to our successful market execution is our ability to communicate and share successes, learnings, insights, struggles, and solutions across our teams. At Rheaply, we strive to cultivate a culture of intelligence with humility. We care about hearing each member’s voice and understanding his or her unique perspective.

4. We Care About Our Communities And The Environment​ -- Rheaply is driven by the mission to reduce our environmental footprint and accelerate our transition to a circular economy. We strive to live by our mission of promoting environmental awareness and waste reduction in our decisions and actions at Rheaply and beyond.

5. We Promote A Collaborative Culture of Learning​ ​and​ ​Problem-Solving ​-- Rheaply is committed to finding straightforward solutions to complex problems. We are constantly learning from each other, from our clients, and from our competitors. We strive to understand problems at the microscopic level and become industry experts in building, deploying, and iterating sustainable, circular solutions.

6. We Are Tenacious and We Own Our Work ​-- At Rheaply, we are dedicated to enabling the transition to a more circular world. We are relentless about our mission and vision. We hold ourselves accountable for our words and actions, both internally and in the market.

7. We Strive To Be Helpful​ -- We view all the work we do at Rheaply as daily, non-stop efforts to help and support each other, our clients, our users, our partners, and our shared environment.
    

In addition, Rheaply, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, interns, volunteers, subcontractors.