Claims Project Manager
The world has changed. Why hasn’t insurance?
Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.
Kin is proud to be one of BuiltIn Chicago’s 2021 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.
So, what’s the role?
The Claims Team at Kin is looking for a Project Manager who can keep our vision for growth and excellence on track. As a Project Manager, you will be working with our Product Team and Operational Claims Team to ensure the right work is performed at the right time to achieve our top business priorities. You will be responsible for managing timelines, communications, risk, quality, and other delivery aspects across a variety of Claims-related projects, ranging from compliance initiatives, to state expansion, business process changes, system integrations, and more.
Project Managers collaborate with leaders, team members, and subject matter experts throughout the organization, working side-by-side from ideation through implementation and everything in between.
A day in the life could include:
- Assisting leadership in their evaluation of new or expanded opportunities
- Establishing a clear understanding of a project’s objectives and ensuring stakeholder commitment
- Organizing work and focusing the core team on what needs to be accomplished
- Measuring progress and working to ensure timelines are met
- Ensuring all parties involved in the project have the information they need to know what is expected of them, when it is expected, and what (if anything) has changed
- Consulting, learning from, and coaching throughout the project
- Overseeing quality of work
- Advising leadership on how to best achieve the project’s expected value and contain risks
- Working with stakeholders to remove obstacles
- Developing strategies that promote engagement and adoption of change
- Proactively identifying and preparing leadership to address a project’s effects on people, processes, metrics, and systems
I’ve got the skills… but do I have the necessary ones?
- 6+ years total work experience
- 3+ years project management experience
- Extensive experience working with agile product and engineering teams in startup and/or rapid-growth environments
- 2+ years P&C experience
- Ability to turn incomplete, conflicting, or ambiguous inputs into concrete action plans
- Experience owning process management or process improvement projects
- Ability to collaborate effectively, working for a win-win while inspiring others to do the same
- A passion for customer feedback and research
- An eye for great products and willingness to advocate for new features with qualitative and quantitative reasoning
- Ability to communicate with empathy and clarity
- Ability to effectively communicate with engineers about technical features and product architecture
- Comfort using task-management tools like Asana
Oh, and don’t worry, we’ve got you covered!
- Medical, Dental and Vision Insurance (including 100% employer-paid plans)
- Flexible PTO policy
- Very generous equity options and 401K
- Parental Leave
- Continuing education and professional development
- Disability and Life Insurance
- Onsite gym membership - when we return to the office (Chicago office only)
- The excitement of joining a high-growth Insurtech company and seeing your work make an impact
In an industry that hasn't budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality.
Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.
EEOC Statement
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.