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Client Delivery Manager

| Chicago

Client Delivery Manager

Evive people are game-changers.

Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of #benefitslove. Are you one of us?

We’re looking for a steadfast Client Delivery Manager. Is it you?

Strategic, reliable, and determined, you’re the right person to lead a team. You have a knack for project management and ensure deadlines are met. You have a successful approach to working with clients, determining expectations, and executing deliverables in an efficient, accurate manner. Having a team under you makes you that much more motivated, leading all of you to succeed together.

Here’s what a Client Delivery Manager does at Evive (for people who like bullet lists):

  • Map out quarterly strategy to lead client team and prioritize workloads for all team members.
  • Work closely with DevOps team to ensure timely, accurate builds and execution of client-related product updates.
  • Lead standing meetings with team to assure all members are focused on the same priorities, as determined by client need.
  • Develop metrics to measure team and client success, and present metrics to Director of Operations on a quarterly basis or on request.
  • Identify best practices and share across team/company where applicable.
  • Work with Client Relationship Manager to understand and deliver upon client needs and expectations.
  • Resolve escalated issues when and make final decisions on how to execute client timelines.
  • Determine when to escalate development-related tickets to necessary parties.

You bring a lot to the table.

  • Bachelor’s degree in Communications, Marketing, Business, or related field—or equivalent experience.
  • Three to five years of work experience at Evive or in a similar business environment.
  • Proficient in Microsoft Office Suite.
  • Proficient in project management practices; PMP preferred.
  • Experience with software-development practices in a SaaS environment.

Evive takes care of its teammates. Here are our current benefits:

  • Laid-back office with casual attire
  • Weekly catered lunch + daily stocked kitchen with drinks, organic fresh fruit, and a variety of other snacks
  • Competitive salaries with annual bonus pay
  • Paid time off—both for vacation and volunteering
  • Paid sick time
  • Two work-from-home days every month
  • Employer-paid medical insurance + subsidized vision, dental, and short-term disability insurance
  • Voluntary life and AD&D insurance
  • 401(k) with up to 4% company match
  • Student loan assistance program
  • Employee assistance program
  • Pre-tax commuter benefit + convenient location (right off the CTA blue line and Union Station)
  • Treadmill desks: walk and work!
  • Company-sponsored book club
  • ...and we watch Jeopardy! every day

If you’re prepared to go big, go bold, and go beyond, you’re ready to go Evive.

Apply now!

Read Full Job Description

Location

West Loop Gate. Located right in the heart of West Loop Gate close to the Blue Line, Union Station, LaSalle Street Station, and Ogilvie TC.

An Insider's view of Evive

What's something quirky about your company?

Our company was founded by our co-founders over dinner on a napkin!

Aubrey

HR Generalist

What are Evive Perks + Benefits

Evive Benefits Overview

Laid-back office, casual attire—jeans and a t-shirt are always okay!
Weekly catered lunch + daily stocked kitchen with drinks, fresh fruit, and a variety of other snacks
Competitive salaries with annual bonus pay
Paid Time Off—both for vacation and volunteering
Paid Sick Time
Two work-from-home days every month
Employer-paid medical insurance + subsidized vision, dental, short-term disability, long-term disability insurance
Employer-paid life insurance and AD&D insurance
Voluntary life and AD&D insurance
401(k) with up to 4% company match
Student loan assistance program
Employee assistance program
Pre-tax commuter benefit + convenient location (right off the CTA blue line and Union Station)
Treadmill desks: walk and work!
Company-sponsored book club
And we watch Jeopardy! every day

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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