Client Services Coordinator
Hello, Client Service Coordinator!
Freeosk Inc. is searching for a full-time, Chicago-based Client Service Coordinator to help manage the internal communication and processes of our sales relationships. As a Client Service Coordinator, you’ll work closely with cross functional teams to help move projects through the organization using our defined work flows.
Our ideal candidate is a proactive, fast learner who is ready to jump into the world of project management. This role is both internal and external facing so timely, clear, and professional communication skills are a must. Sound like you? Keep reading!
Some of your roles and responsibilities will be:
- Documenting and maintaining information for programs in our proprietary tracking system
- Manage communication with clients to request assets and item details for programs
- Write and lead creative briefs for programs
- Ensure feedback from clients regarding artwork is captured and communicated to the creative team
- Work with the creative team to ensure all edits and feedback are incorporated into the updated artwork
- Monitor and maintain data accuracy of program items and details
This may be the perfect job if you…
- thrive in fast-paced, diverse and highly collaborative work environments
- love to track down unknown information and collaborate with others to resolve blocks or challenges
- are positive, fearless and fun-loving
- 1-2 years of managing multiple projects with varying timelines
- Proficient in Microsoft Office Suite
- Experience using Basecamp or similar project management system
- Experience using Salesforce or similar CSM tool
- Detail oriented and able to produce error-free outputs
- Strong written and spoken communication
- Bachelor’s degree is required
**This position is based in Chicago. Local candidates only.**
- Competitive pay
- Medical, Dental, Vision
- Short Term and Long Term Disability
- Paid Time Off
- Volunteer Opportunities
- Summer Hours
- Parental Leave
- Tuition Reimbursement
- Professional Development
- Gym Stipend
- Free Divvy membership
- Sports teams
- On-site yoga classes
Who are we?
Freeosk is the key that unlocks the power of free to fuel the discovery process. We use the energy of free and our partnerships to develop an ongoing relationship with shoppers and consumers that is fun and relevant.
A nimble, Chicago-based marketing firm made up of a cross-disciplinary team of engineers, creatives, data analysts, account managers and other specialists, Freeosk works collaboratively with retailers and CPG makers to develop rich shopping, mobile and digital experiences that help people engage and connect with brands.