Platform Services Manager
Are you someone who likes to have fun at work? Are you passionate about driving results and making an impact? Do you enjoy working in a fast-paced, dynamic environment where no two days are the same? If so, we want to speak with you!
We’re looking for a Platform Services Manager for our Chicago office. In this role, you’ll responsible for managing all clients and partners who fall into the media platform/publisher/sell side of the marketplace.
This will include managing the integrations, implementations and day-to-day relationships across all strategic distribution and revenue partners. Platform CSMs are also responsible for identifying and building custom processes, as well as conducting internal and external training sessions, to help scale support and drive adoption of IAS partner solutions.
You’re a seasoned Client Services professional and skillful communicator with a deep understanding of the digital media ecosystem.
What you’ll do:
- Manage day-to-day relationships with Platforms (like DSPs, DMPs, SSPs, etc.), Publishers, Ad Exchanges and Ad Networks
- Support and manage API/SDK and custom integrations with Platform/Publisher clients across all IAS products
- Review and evaluate partner/platform performance metrics across all direct Advertiser/Agency business and direct partner/platform business
- Prepare partner reports and presentations with insights derived from diagnostic reporting results and participate in presentations to senior level internal and external stakeholders
- Manage implementation and technical troubleshooting of new and existing client implementations across both internal teams and key client contacts
- Cultivate positive and effective relationships to help drive process efficiencies and increased adoption of IAS solutions
- Collaborate with Sales Engineering, Product and Business Development teams to identify and capitalize on new business and growth opportunities with existing clients
- Leverage problem solving and critical thinking skills to proactively identify and fix potential implementation and integration issues
- Act as a partner advisor by taking a consultative approach to strengthen and grow a platform partner’s position in the marketplace
What you’ll need:
- Relevant experience in a client-facing role at an online media company, digital agency/trading desk, sell-side partner in the digital media eco-system
- Excellent verbal and written communication skills
- Positive, professional demeanor and experience leading conference calls and in-person presentations
- Comfortable working with large data sets to identify trends and other key insights
- Demonstrated success working in a fast-paced business environment
About Integral Ad Science
Integral Ad Science (IAS) is the global market leader in digital ad verification, offering technologies that drive high-quality advertising media. IAS equips advertisers and publishers with both the insight and technology to protect their advertising investments from fraud and unsafe environments as well as to capture consumer attention, and drive business outcomes. Founded in 2009, IAS is headquartered in New York with global operations in 17 offices across 13 countries. IAS is part of the Vista Equity Partners portfolio of software companies. For more on how IAS is powering great impressions for top publishers and advertisers around the world, visit integralads.com.
Equal Opportunity Employer:
IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.