Client Services Project Manager

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Target Data is currently looking to add a dynamic Project Manager to join our growing team.  The Project Manager is responsible for orchestrating the timely, accurate and a smooth transition from prospect to client. Delivering an outstanding client experience during the onboard process is an essential portion of our business solution.  This a fantastic role that will allow you to work with multiple department and teams, as well our growing list of brand-name clients.  

Responsibilities 

  • Identifies, defines and manages the overall program plan, execution, resource management, and issue tracking for new clients
  • Coordinates inter-project dependencies
  • Heavily collaborates with Tech and Analytics on resourcing issues; keep client priorities front
  • Provides task assignments, work direction, guidance and support to assigned teams as required
  • Conveys project changes and updates to appropriate team members
  • Facilitates team meetings to review projects and campaigns
  • Prepares regular status reports and distributes internally and externally when necessary
  • Reviews deliverables prepared by the team prior to presenting to clients
  • Manage and Maintain Client Service project management tools
  • Use approved project management techniques to track progress against planned targets throughout the lifecycle of the project
  • Tracks key project milestones and adjust project plans and/or resources to meet the needs of clients
  • Collaborates with the VP, Client Services to negotiate resolutions on project hurdles that threaten cost, schedule or project scope

Required Experience and Qualifications:

  • Strong organizational skills, in addition to excellent written and verbal communication skills, in a professional environment 
  • Minimum of 1-2 year of Project Management experience
  • Multi-task effectively with precise attention to detail
  • Ability to anticipate and creatively resolve problems
  • Exceptional team player possessing initiative and motivation to work unsupervised
  • BA/BS degree
  • Proficient in Microsoft Office, project management software, and proficient with Mac iOS

     

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Location

Minutes from Metra and CTA & only steps to the West Loop, our office sits in a renovated, creative loft space with floor to ceiling city views.

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