CMMS/EAM Software & Training Consultant

| Chicago
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Join our team and experience CMMS Data Group!

At CMMS Data Group, we are committed to bringing passion and customer focus to the business of maintenance and reliability. We work smart, and we are serious about what we do.

About the Role

CMMS Data Group seeks a driven Professional Services Group (PSG) Consultant to serve as a system matter expert within our consulting team. The PSG Consultant will provide direction to administrative users on application configurations, modifications, and implementation plans related to their Computerized Maintenance Management Systems (CMMS). This will include in depth training of end users and/or clients on the functions of the CMMS application. This position requires a minimum of 60% travel.

Responsibilities
▪ Train customers on various CMMS software packages, both on-site and off-site.
▪ Provide a high level of customer service to each customer.
▪ Perform various software installations.
▪ Provide technical support to customers.
▪ Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.

Basic Qualifications
▪ Bachelor’s Degree
▪ Outgoing personality with the ability to perform and work well under pressure.
▪ The ability to handle day-to-day work challenges and shifting priorities.
▪ Strong inter-personal communication skills and professionalism.
▪ Proven ability to write clear and concise documentation, procedures, and correspondence.
▪ Attention to detail, clear verbal and written communication skills, can handle daily activities in a dynamic environment and drive deliverables.

Preferred Qualifications/Technologies
The ideal candidate will be proficient with the following technologies:
• SaaS Application Administration
• Technical Support Experience
• Project Management
• Windows Mobile, iOS and Android Mobile Devices
• Salesforce CRM

As a PSG Consultant you will receive:
• Competitive salary with bonus.
• Exceptional company contribution to healthcare. (Medical, Dental, and Vision Plans)
• 401(k) benefits with company contribution.
• Continuing education program for degree or professional development.
• PTO, holidays, and company outings.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • SqlLanguages
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

Our company is conveniently located in the Loop. Plus, the office is easy to get to from both CTA and METRA stops.

What are CMMS Data Group Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Tuition Reimbursement
Promote from within
Paid industry certifications
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