Collections Value Stream Scrum Master

| North Suburbs

Discover. A more rewarding way to work.At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

Job Description:
The Collections Value Stream is currently seeking a Scrum Master to join our team. The agile teams deliver technology solutions which support Card Member Assistance (CMA) organization. In this role, the Scrum Master will work directly with technical developers, testers, product owners, product managers, and other technology areas to ensure rapid product delivery.The Scrum Master (SM) is a servant leader enabling their team to work as effectively as possible. Removes bottlenecks and issues that slow down the team’s progress. Coaches the team to own and continuously improve their process and practices. Facilitates mandatory scrum team meetings and ensures scrum practices are adhered to by the team.Qualities and Behaviors:

  • Understands and upholds the scrum framework, protects the team from distractions, and strives for early acceptance. Advocate of the agile framework
  • Effectively facilitate required meetings (daily stand up/huddle, release/sprint planning, sprint demo/retrospective). Knows how to incorporate offshore and remote team members
  • Proactively manage dependencies and remove impediments. Locate and prevent dependencies for the team before they may see them. Know when to escalate dependencies to management. Protects the team from distractions like non-sprint work and changing business requirements
  • Demonstrates servant leadership skills
  • Displays self-awareness, collaboration and empathy. Motivate, encourage, influence and empower others. Establishes strong, clear communication. Ability to give and receive feedback
  • Uses the appropriate features in Rally/Jira (Burnup/Burndown chart, cumulative flow diagram, enhanced velocity chart, Release/Sprint planning, capacity planning)

Responsibilities:

  • Drives the team to high performing levels by creating a healthy Agile environment, provides Agile coaching to team (test first, XP, etc)
  • Schedules and facilitates all relevant meetings for the release, including sprint pipeline grooming, release planning, sprint planning and daily stand ups/huddles
  • Protects the team, facilitates the removal of issues/blockers/impediments, and helps the team resolve dependencies
  • Responsible for facilitating the sprint pipeline grooming that gets the User Story to Ready state
  • Manages the release and sprint timelines, follows up on key action items
  • Assesses the scrum team’s velocity for the upcoming sprint and tracks the sprint health
  • Facilitates the sprint review and demo, sprint retrospective. Captures and distributes feedback
  • Provides status updates to Product Owners, business stakeholders and management, as needed
  • Completes Product Development Process (PDP) documentation
  • Maintains release information in Clarity and Rally
  • Ensures test environment is set up properly, with all necessary dependencies and test data
  • Plans and coordinates testing environment deployments, production installs and assures they are complete
  • Identify dependencies between agile teams and help communicate and resolve dependencies between different teams.
  • Participate in Scrum of Scrums forum within the Agile Release Train to communicate agile teams progress, dependencies and impediments
  • Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Skills:

  • Bachelor’s Degree (or equivalent work experience)
  • First level Scrum Master certification (CSM, PSM I)
  • Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • Second level Scrum Master certification (CSP, PSM II)
  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
  • Applicable knowledge of the technologies used by the team
  • Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs,etc)
  • Previous experience as a team lead
  • Excellent communication and mentoring skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • SalesforceCRM

Location

We also have a downtown Chicago which is known as the“The 606”, which is a flexible contemporary work space for employees.
2500 Lake Cook Road, Riverwoods, IL 60015

What are Discover Financial Services Perks + Benefits

Discover Financial Services Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
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