Responsibilities

• Develop and maintain positive vendor relations required to ensure superior customer satisfaction.
• Consult with vendors about specific compliance requirements including, but not limited to, contract terms, insurance requirements, customer rules and regulations and the Immigration Reform and Control Act.
• Review vendor insurance policies to ensure compliance with SMS Assist’s contractual standards.
• Communicate effectively with vendors and insurance agents regarding various insurance coverages, including but not limited to general liability, auto, umbrella, and other coverages.
• Report on vendors’ compliance status.
• Ensures data integrity and completeness.
• Manage vendor relationships.
• Review vendor contractual documents, consult with and aid the senior Legal Department staff in the performance of any contractual edits and negotiations.
• Identify, research and resolve vendor issues related to SMS Assist’s contractual standards.
• Correspond and collaborate with various Legal Department members regarding various compliance issues.
• Verify vendor business registrations and certifications with various private and governmental entities and databases, including validation of vendor tax information with IRS databases.
• Ensure vendor compliance with contractual requirements, including laws and customer requirements
• Obtain and vet key vendor financial documentation
• Seek alternative ways to innovate and improve current processes and procedures, including developing risk management strategies
• Process all contract requests and reports within assigned deadlines
• Foster a positive team environment
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned

Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

• Customer Service - Proficient
• Verbal Communication  - Proficient
• Written Communication - Proficient
• Teamwork - Proficient
• Relationships - Proficient
• Negotiation - Proficient
• Organizational Awareness - Proficient
• Learning Agility - Proficient
• Analysis - Proficient
• Problem Solving - Proficient
• Process Orientation - Proficient
• Prioritization - Proficient

Role Specific Skills

• Investigative Abilities
• Research Skills
• Understanding of risk management and its role in an organization
• Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required

Qualifications

    Minimum Qualifications

• Undergraduate Degree required
• 2 + years previous experience in a related industry

    Other Relevant Qualifications

• Previous experience in the legal and/or insurance industries (or related legal education)
• Previous experience in the facilities industry
• Contract management experience