Consumer Insights Project Manager

| Chicago
  • To lead and ensure the smooth delivery of projects and programs from end-to-end, ensuring they are of the highest standards, delivered on time and within budget
  • Manage dependencies across all stakeholders and contributors within a project to ensure they are kept involved and up-to-date at all stages throughout the project life cycle
  • Track, prioritize and resolve issues and risks throughout the delivery process, giving advice on options to key stakeholders to help inform decisions
  • Review projects delivered and log any lessons learned to enable the project cycle and process to be improved in the future
  • Ensure all projects undergo a thorough QA and approval process so that projects are delivered error-free and to the highest quality
  • Ensure that all key stakeholders expectations are maintained by feeding back timely and concise status reports outlining outstanding actions, issues to be resolved and tracking against key milestones
  • Champion project management processes within the team and organization to help improve and refine them to meet the organization's business objective
  • Bachelor's with 5+ years relevant experience
  • Skilled at building and managing customer relationships, including stakeholder management
  • Excellent oral and written communication skills
  • Strong presentation skills, particularly with customers or prospects present
  • Proven consulting skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
  • Ability to conduct effective team meetings both onsite and virtual;
  • Detail oriented with good time management and organizational skills to meet critical deadlines;
  • Flexible regarding changes in project requirements and shifting priorities;
  • Ability to interface and present to all levels of the organization;
  • Ability to effectively multiple projects at the same time;
  • Ability to manage across formal organizational lines;

Preferred Skills:

  • CPG and Retailer knowledge, including knowledge of consumer and category insights (must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals)
  • CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles or experience as a service provider to these functions
  • In addition, relevant software industry, Nielsen or IRI experience (consulting, product, sales support and/or service delivery function), is idea
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Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • CeleryLanguages
    • RLanguages
    • ReactLibraries
    • DjangoFrameworks
    • JenkinsFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • VerticaDatabases
    • RabbitMQDatabases
    • PentahoDatabases
    • Mode AnalyticsAnalytics
    • InVisionDesign

Location

InfoScout's office is centrally located in the Willis Tower! It is easily accessible to all forms of public transit & many great lunch options!
233 South Wacker Drive, Chicago, IL 60606

Insider's spotlight

How would you describe the company’s work-life balance?

Work-life balance is a non-issue at InfoScout. I have autonomy to make sure my work falls under a schedule that is appropriate for my life when I need it. Each week, encourage people to be honest with their workload to their team, so we can adjust resources. If we see that someone is drowning in work, we learn why and develop ways to fix the issue.

Shawn

Senior Analyst

How do you collaborate with other teams in the company?

InfoScout is a highly collaborative company, but many workers are based remotely. Zoom videoconferencing is used on a daily basis to bring together team members in various locations. The company also emphasizes in-person collaboration, and holds several collocated meetings throughout the year.

Brian

Director of Strategic Programs

How does the company support your career growth?

My manager has been very supportive of having career discussions with me during our weekly 1:1's. We have clear and open communication around career growth and set goals that benefit myself, team, and company. This helps to address growth opportunities and next steps in my career.

Nikka

Senior Product Manager

Every quarter, we host a company wide "hack day" for 48 hours. The idea is to take a concept, embrace the lean startup notion that done is better than perfect, and hack your way towards a prototype. While this started as an engineer focused event, sales or services hacks are a popular way to test out new sales approaches and services deliverables.

Jon

CTO

InfoScout truly brings people together even though we have a dispersed team. I’ve learned how to collaborate with my teammates across the country. We share updates through newsletters, events and random jokes to make us laugh! From video meetings to Slack, InfoScout raises the bar on how to stay connected to your teammates no matter where you are.

Emily

VP, Marketing

What are InfoScout Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
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