Creative Project Manager

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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
About Us
We're a passionate, talented, and collaborative group of creatives who live and breathe email. We combine data, insights, and creativity to deliver beautiful, personalized, and award-winning emails that engage and connect with consumers, generate results, and open a world of possibilities for our clients.
About You
You're an organizational Rockstar.

  • You love simplifying complex projects into easy-to-follow project plans.
  • You effectively manage your time and that of others.
  • You intuitively see the broader picture while remaining detail oriented.


You're a fantastic communicator.

  • You're not afraid to ask questions.
  • You're able to translate detailed information into key takeaways.
  • You know when to adapt your communication approach to a variety of personalities and situations.


You're a strategic and analytic thinker.

  • You can see roadblocks and pitfalls before others, and you build contingency plans to avoid them.
  • You never lose sight of project goals.
  • You seek out data that will foster improvement.


You're a catalyst for change.

  • You know how to rally project teams.
  • You're able to navigate and lead others through transformation.
  • You're outgoing, and you like to collaborate in a diverse environment.


About This Role

  • Create end-to-end timelines within Workfront for all creative projects.
  • Convert project requests into active projects with assigned resources.
  • Communicate project timelines and milestones to internal and external partners throughout the life of the project.
  • Identify and communicate potential project risks to all partners and adapt timelines as necessary.
  • Partner with Creative Operations Manager to ensure alignment on project priorities, business objectives, and timing implications
  • Ensure work is flowing efficiently across projects and accounts and that all deliverables are on target.
  • Lead daily or weekly internal and external status meetings.
  • Own, update and share all Creative Team calendars, internal project timelines, and project trackers.
  • Partner with creative leadership to define and manage against the project scope.
  • Manage project documentation, keeping it up-to-date and relevant for team members and stakeholders.
  • Monitor team effort, bandwidth and work with team leads to load-balance for high-priority projects.
  • Work closely with client services teams to look beyond current projects and communicate plans for future projects and goals to your creative leaders.
  • Identify and escalate pain points and areas for improvement in a timely and positive manner.


Qualifications
What you'll bring

  • 1-3 years of experience in account and project management.
  • Project Management software or systems - Workfront required Basecamp is a plus.
  • Proficiency with Microsoft Office365, Word, PowerPoint, Excel; experience with Mac operating system.
  • Skill in process creation, evaluation, adjustment.
  • Bachelor's Degree.


What we'd like to see

  • Digital creative agency experience ideal.
  • Ability to work intuitively and independently, set priorities, and be resourceful in a fast-paced environment.
  • Excellent verbal and written communication skills, interpersonal skills, and a positive attitude.
  • Proven teamwork and collaboration skills, with flexibility and a healthy disrespect for the impossible.
  • Open and eager for mentorship.
  • Experience with Agile project management is a plus.


Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Location

35 W Wacker Dr, Chicago, IL 60601

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